Registrar - Pulmonary

Community Health Systems; Fort Wayne (IN); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off (PTO)

Licensure and certification reimburse

Résumé du poste

Community Health Systems is seeking an Outpatient Registrar to accurately register patients for outpatient services, verify insurance, collect payments, and ensure all documentation is complete. This role supports a smooth check-in process and collaborates with clinical and insurance teams to improve the patient experience.

The position emphasizes courteous service, attention to detail, and adherence to HIPAA.

Qualifications

• 0-2 years of experience in a customer service role required
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions preferred
• Knowledge of outpatient registration workflows, insurance verification, and medical necessity screening
• Proficiency in registration systems, insurance portals, and office software
• Strong communication and customer service skills
• Ability to maintain attention to detail and accuracy in a fast-paced environment
• Ability to read and interpret physician orders and medical documentation
• Familiarity with HIPAA regulations and patient confidentiality practices
• Strong organizational and multitasking abilities
• Ability to work collaboratively with clinical and administrative teams

Responsabilités

• Registers patients for outpatient services, entering accurate demographic and insurance information into the registration system
• Verifies insurance eligibility and coverage, assigns appropriate insurance plan codes, and ensures documentation is complete
• Collects patient payments, co-pays, and deposits, and discusses financial responsibility and payment options with self-pay patients as needed
• Screens for medical necessity using Advanced Beneficiary Notice (ABN) tools and distributes ABNs and other designated forms as appropriate
• Reads and interprets physician orders to determine appropriate registration workflows
• Obtains required signatures on consent and authorization forms, explaining each form to the patient or family member
• Documents when a patient is unable to sign and follows procedures for nursing or family sign-off
• Notifies ancillary departments or providers of patient arrival and follows up to prevent unnecessary delays
• Prepares and organizes paperwork to support accurate processing and efficient retrieval of patient visit records
• Places identification armbands on patients to ensure accurate identification during care
• Secures and logs patient valuables upon request or admission
• Maintains courteous and professional interactions with patients, families, and staff to ensure a positive experience
• Performs other duties as assigned
• Maintains regular and reliable attendance
• Complies with all policies and standards

Connaissances

Customer service

Healthcare setting

Registration workflows

HIPAA compliance

Communication skills

Attention to detail

Multitasking

Formation

High school diploma or equivalent

Outils

Registration systems

Insurance portals

Office software

Description du poste

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Typical Hours of Operation: Monday - Friday 8:00 - 5:00

Job Summary

The Outpatient Registrar is responsible for accurately registering patients for outpatient services, verifying insurance and demographic information, collecting payments, and ensuring all required documentation is completed. This role plays a key part in the patient experience by providing courteous, efficient service and facilitating a smooth check-in process. The Outpatient Registrar collaborates with clinical departments, providers, and insurance representatives to support accurate billing and timely patient care.

Essential Functions

• Registers patients for outpatient services, entering accurate demographic and insurance information into the registration system.
• Verifies insurance eligibility and coverage, assigns appropriate insurance plan codes, and ensures documentation is complete.
• Collects patient payments, co-pays, and deposits, and discusses financial responsibility and payment options with self-pay patients as needed.
• Screens for medical necessity using Advanced Beneficiary Notice (ABN) tools and distributes ABNs and other designated forms as appropriate.
• Reads and interprets physician orders to determine appropriate registration workflows.
• Obtains required signatures on consent and authorization forms, explaining each form to the patient or family member.
• Documents when a patient is unable to sign and follows procedures for nursing or family sign-off.
• Notifies ancillary departments or providers of patient arrival and follows up to prevent unnecessary delays.
• Prepares and organizes paperwork to support accurate processing and efficient retrieval of patient visit records.
• Places identification armbands on patients to ensure accurate identification during care.
• Secures and logs patient valuables upon request or admission.
• Maintains courteous and professional interactions with patients, families, and staff to ensure a positive experience.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a customer service role required
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions preferred

Knowledge, Skills and Abilities

• Knowledge of outpatient registration workflows, insurance verification, and medical necessity screening.
• Proficiency in registration systems, insurance portals, and office software.
• Strong communication and customer service skills.
• Ability to maintain attention to detail and accuracy in a fast-paced environment.
• Ability to read and interpret physician orders and medical documentation.
• Familiarity with HIPAA regulations and patient confidentiality practices.
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with clinical and administrative teams.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.