Registrar PRN, Norton Cancer Institute-Audubon Clinic, As Needed

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Louisville is seeking a patient registration representative to join their team. This entry-level position offers comprehensive training and involves critical tasks such as verifying patient information, scheduling appointments, and delivering exceptional customer service. Ideal candidates are passionate about community care and are eager to learn.

Qualifications

• No experience required; on-the-job training provided.
• Desired: One year in a healthcare setting.

Responsibilities

• Performs registration and verifies patient information in EMR.
• Schedules appointments and diagnostic tests; provides customer service.
• Coordinates correspondence and assists with chart preparation.

Skills

Customer Service

Computer Experience

Education

High School Diploma or GED

Job description

Responsibilities

Performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Obtains payment from patients per Norton Healthcare collection policy. Sends missed appointment letter to patients. Has knowledge of insurance carriers. Secures referrals to PCP or specialist if needed. Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions. Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to [e-mail] to learn more.

Desired:

• One year in a healthcare setting
• High School Diploma or GED