Registrar - PRN

Community Health Systems; Oro Valley (AZ); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Registrar to enhance patient care by ensuring accurate demographic and insurance information collection. This part-time role involves scheduling procedures, managing patient records, and providing exceptional customer service. Ideal candidates will possess strong interpersonal skills and attention to detail. Join a supportive healthcare environment where your contributions directly impact patient experiences and operational efficiency. If you're passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 0-2 years of scheduling experience in healthcare facilities required.
• 0-2 years of customer service experience required.

Responsibilities

• Interact with patients and families to provide assistance.
• Schedule procedures and verify insurance eligibility.

Skills

Interpersonal Skills

Customer Service Skills

Data Entry Accuracy

Organizational Skills

Tools

Registration Systems

Insurance Verification Tools

Job description

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Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

1. Interacts with patients and their families to address questions and provide courteous, timely assistance.
2. Regulates schedules based on procedure requirements, physician availability, and staffing needs.
3. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
4. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
5. Collects and records patient financial responsibility estimates as applicable.
6. Communicates operative reports daily to appropriate physician offices.
7. Compiles and organizes documentation to ensure completion of patient medical records.
8. Prepares charts for upcoming procedures, including nursing documentation and registration forms.
9. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
10. Responds to requests for medical records in a timely and efficient manner.
11. Answers and returns phone calls, addressing questions with professionalism and courtesy.
12. Performs other duties as assigned.
13. Complies with all policies and standards.

Qualifications

• 0-2 years of surgery center, healthcare facility and/or medical office scheduling experience required
• 0-2 years of experience in a customer service role required

Knowledge, Skills And Abilities

• Strong interpersonal and customer service skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in using registration systems and insurance verification tools.
• Attention to detail and accuracy in data entry.
• Excellent organizational and time-management skills.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care