Registrar Outpatient - PRN - Urgent Care

Mat-Su Regional Medical Center; Wasilla (AK); On-site; USD 35,000 - 45,000; Part time

Job summary

A leading medical center is seeking a part-time Outpatient Registrar for their Urgent Care Clinic. The role involves registering patients, verifying insurance, and ensuring a smooth check-in process. Ideal candidates will have customer service experience and strong communication skills, contributing to a positive patient experience.

Qualifications

• 0-2 years of experience in a customer service role required.
• 0-2 years of experience in a healthcare setting preferred.

Responsibilities

• Accurately registering patients for outpatient services.
• Verifying insurance eligibility and coverage.
• Collecting patient payments and discussing financial options.

Skills

Customer Service

Communication

Attention to Detail

Organizational Skills

Multitasking

Tools

Registration Systems

Insurance Portals

Office Software

Job description

Join to apply for the Registrar Outpatient - PRN - Urgent Care role at Mat-Su Regional Medical Center

Seeking a PRN day shift Outpatient Registrar to support our Urgent Care Clinic.

Job Summary

The Outpatient Registrar is responsible for accurately registering patients for outpatient services, verifying insurance and demographic information, collecting payments, and ensuring all required documentation is completed. This role plays a key part in the patient experience by providing courteous, efficient service and facilitating a smooth check-in process. The Outpatient Registrar collaborates with clinical departments, providers, and insurance representatives to support accurate billing and timely patient care.

Essential Functions

1. Registers patients for outpatient services, entering accurate demographic and insurance information into the registration system.
2. Verifies insurance eligibility and coverage, assigns appropriate insurance plan codes, and ensures documentation is complete.
3. Collects patient payments, co-pays, and deposits, and discusses financial responsibility and payment options with self-pay patients as needed.
4. Screens for medical necessity using Advanced Beneficiary Notice (ABN) tools and distributes ABNs and other designated forms as appropriate.
5. Reads and interprets physician orders to determine appropriate registration workflows.
6. Obtains required signatures on consent and authorization forms, explaining each form to the patient or family member.
7. Documents when a patient is unable to sign and follows procedures for nursing or family sign-off.
8. Notifies ancillary departments or providers of patient arrival and follows up to prevent unnecessary delays.
9. Prepares and organizes paperwork to support accurate processing and efficient retrieval of patient visit records.
10. Places identification armbands on patients to ensure accurate identification during care.
11. Secures and logs patient valuables upon request or admission.
12. Maintains courteous and professional interactions with patients, families, and staff to ensure a positive experience.
13. Performs other duties as assigned.
14. Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a customer service role required.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions preferred.

Knowledge, Skills, and Abilities

• Knowledge of outpatient registration workflows, insurance verification, and medical necessity screening.
• Proficiency in registration systems, insurance portals, and office software.
• Strong communication and customer service skills.
• Ability to maintain attention to detail and accuracy in a fast-paced environment.
• Ability to read and interpret physician orders and medical documentation.
• Familiarity with HIPAA regulations and patient confidentiality practices.
• Strong organizational and multitasking abilities.
• Ability to work collaboratively with clinical and administrative teams.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider

Industries

• Medical Practices