Registrar, Oakton Sports Complex (Full-Time, Non-Exempt; IMRF Pension)

Illinois Park and Recreation Association; Park Ridge (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

The Park Ridge Park District is seeking a Registrar for the Oakton Sports Complex, responsible for customer service, assistance with rentals, and guiding part-time staff. Candidates should possess a High School Diploma/GED, strong communication skills, and experience in customer service. In addition to a rewarding work environment, employees enjoy comprehensive benefits and facility perks.

Benefits

Generous health plan effective day one

Pension through IMRF

Facility memberships valued up to $6,000

Discounted Preschool and Summer Camps for dependents

Qualifications

• Requires a High School Diploma/GED plus 2-3 years of customer service or administrative experience.
• Must be CPR/AED and first-aid certified or able to become certified.
• Intermediate communication skills in English are required.

Responsibilities

• Greet and assist customers at the Oakton Sports Complex.
• Process rentals, payments, registrations, and memberships.
• Provide guidance to part-time staff to ensure customer service standards.

Skills

Customer service

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Education

High School Diploma/GED

Tools

RecTrac Registration System

Job description

This is an exciting time for the Park Ridge Park District, Oakton Sports Complex will soon be re-opening its doors to the newly renovated facility. Come work at the new state of the art facility and be part of the excitement! We are seeking to hire a Registrar at the Oakton Sports Complex. This position is responsible for a variety of customer service tasks including greeting and assisting customers, answering phone calls and emails, channeling inquiries to appropriate staff members, cash control sheets, processing rentals, payments, registrations, and memberships. Works closely with and provides guidance to part-time staff to ensure that front-desk operations meet the established standard of customer service. Position is covered under the collective bargaining agreement with the Service Employees International Union (SEIU) Local 73.

Qualifications: This position requires a High School Diploma/G.ED. plus two to three years of customer service or administrative experience. Intermediate level written and verbal communication in the English language is required as well as knowledge of Microsoft Word and Excel. Knowledge of, or the capability to learn, the RecTrac Registration System. Must be CPR/AED and first-aid certified or have the ability to become certified (through our district) within 90 days of employment.

Availability: We are seeking an applicant to work weekdays, Monday through Friday, 9:00am-5:00pm (1-hour unpaid lunch break), 35 hours per week. Occasional early morning, evening or weekend hours may be required.

Benefits: We offer a generous health plan effective the first day of employment in addition to many other benefits including a pension through IMRF. In addition our employees enjoy a multitude of facility benefits valued up to $6,000 such as:

• Memberships at our: Fitness Center, Ice Arena and Activity Center (for Active Adults 55+)
• Private Room Rental for Your Special Occasions
• Classes such as: Fitness, Tae Kwon Do, dog obedience
• Discounted Preschool and Summer Camps for dependents
  

The Park Ridge Park District is an equal opportunity employer.