Registrar, Norton Cancer Institute - Downtown Radiation Center, Days

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 28,000 - 35,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Registration Specialist to manage patient registrations and appointments. This entry-level position requires no prior experience, with comprehensive training provided. Ideal candidates are passionate about patient care and possess strong customer service and computer skills.

Qualifications

• No experience required, on-the-job training provided.
• Preferred: One year in a healthcare setting.

Responsibilities

• Performs registration in computerized systems and schedules patient appointments.
• Obtains and verifies patient demographic and insurance information.
• Provides exceptional customer service during telephone interactions.

Skills

Customer Service

Computer Skills

Education

High School Diploma or GED

Job description

Responsibilities

Performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Obtains payment from patients per Norton Healthcare collection policy. Sends missed appointment letter to patients. Has knowledge of insurance carriers. Secures referrals to PCP or specialist if needed. Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions. Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply or reach out to [e-mail] to learn more.

Desired:

• One year in a healthcare setting
• High School Diploma or GED