Registrar - ED PRN

Community Health Systems; Clarksville (TN); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Registrar to enhance patient care through accurate demographic and insurance information management. This role involves interacting with patients and families to ensure a seamless registration process, scheduling procedures, and maintaining organized medical records. The ideal candidate will possess strong interpersonal skills and a keen attention to detail, contributing to exceptional customer service in a healthcare environment. Join a team that values your contributions and offers a supportive atmosphere while you help facilitate vital patient interactions.

Qualifications

• 0-2 years of experience in healthcare settings or customer service.
• Ability to handle sensitive information confidentially.

Responsibilities

• Interacts with patients to address questions and provide assistance.
• Schedules patient procedures and verifies insurance eligibility.
• Maintains organized patient records and responds to requests.

Skills

Interpersonal Skills

Customer Service Skills

Data Entry Accuracy

Organizational Skills

Time Management

Education

High School Graduate

Tools

Registration Systems

Insurance Verification Tools

Job description

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

1. Interacts with patients and their families to address questions and provide courteous, timely assistance.
2. Regulates schedules based on procedure requirements, physician availability, and staffing needs.
3. Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
4. Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
5. Collects and records patient financial responsibility estimates as applicable.
6. Communicates operative reports daily to appropriate physician offices.
7. Compiles and organizes documentation to ensure completion of patient medical records.
8. Prepares charts for upcoming procedures, including nursing documentation and registration forms.
9. Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
10. Responds to requests for medical records in a timely and efficient manner.
11. Answers and returns phone calls, addressing questions with professionalism and courtesy.
12. Performs other duties as assigned.
13. Complies with all policies and standards.

Qualifications

1. 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
2. 0-2 years of experience in a customer service role required.

Knowledge, Skills and Abilities

1. Strong interpersonal and customer service skills.
2. Ability to handle sensitive information with confidentiality.
3. Proficiency in using registration systems and insurance verification tools.
4. Attention to detail and accuracy in data entry.
5. Excellent organizational and time-management skills.

Job Info

1. Job Identification 112785
2. Job Category Administrative Support
3. Posting Date 04/16/2025, 04:11 PM
4. Degree Level High School Graduate
5. Job Schedule Part time
6. Job Shift Evening
7. Locations 651 DUNLOP LANE, CLARKSVILLE, TN, 37040, US