Registrar - Camden - PT (1st Shift)

Virtua; Camden (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Registration Representative who will be the first point of contact for patients, ensuring accurate data entry and excellent customer service. This role involves handling patient information, verifying benefits, and processing payments. Candidates should have customer service experience and a high school diploma, with Epic system knowledge preferred for this position.

Qualifications

• 1 year customer service experience preferred in a professional setting.
• Must demonstrate a positive demeanor and strong communication skills.
• Basic typing and computer skills required.

Responsibilities

• Gathers and enters patient information into hospital system accurately.
• Verifies and processes insurance documentation and payments.
• Provides office support including telephones and scheduling.

Skills

Customer Service

Communication Skills

Typing Skills

Education

High School diploma

Tools

Epic system

Job description

Schedule: Monday/Saturday 7a-3p, Sunday/Friday 7a-3p

Summary:

Gathers and enters patient demographic information into the hospital information system.

Verifies benefits, obtains required authorization.

Obtains co-pays, deductibles, co-insurance and deposit amounts.

Performs accurate and thorough registrations.

Is compliant with regulatory guidelines.

Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.

• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.

• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.

• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.

• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required:

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.

Must demonstrate a positive demeanor, have both strong verbal and written communication skills.

Must be able to handle potentially stressful situations and multiple tasks.

Must have basic typing, computer and/or word processing skills.

Required Education:

High School diploma.

Training / Certification / Licensure:

One year of Epic system experience highly preferred.