Registrar - Camden - Per Diem

Virtua; Camden (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their team as a patient registration representative. In this vital role, you will be the first point of contact, responsible for gathering and entering patient demographic information, verifying benefits, and ensuring a smooth registration process. Your excellent customer service skills will shine as you assist patients with co-pays and financial options while adhering to regulatory guidelines. This position offers an opportunity to work in a dynamic environment where your contributions will directly impact patient experiences and satisfaction. If you're looking to make a difference in healthcare, this is your chance!

Qualifications

• 1 year customer service experience in a professional setting preferred.
• Strong verbal and written communication skills required.

Responsibilities

• Gathers and enters patient demographic information into the system.
• Obtains signatures on required documents and processes paperwork.
• Identifies and provides referrals and payment options for financial assistance.

Skills

Customer Service

Verbal Communication

Written Communication

Typing Skills

Computer Skills

Education

High School Diploma

Tools

Epic System

Job description

Summary:

Gathers and enters patient demographic information into the hospital information system.
Verifies benefits, obtains required authorization.
Obtains co-pays, deductibles, co-insurance and deposit amounts.
Performs accurate and thorough registrations.
Is compliant with regulatory guidelines.
Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

1. Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
2. Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
3. Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
4. Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
5. Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required:

1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
Must be able to handle potentially stressful situations and multiple tasks.
Must have basic typing, computer and/or word processing skills.

Required Education:

High School diploma.

Training / Certification / Licensure:

One year of Epic system experience highly preferred.