Registered Pharmacy Technician

Family Health Center of Worcester, Inc.; Worcester (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Family Health Center of Worcester, Inc. is seeking a Pharmacy Technician Registered to support the pharmacist in providing safe, accurate dispensing and patient education in a busy on-site clinic.

The role emphasizes excellent customer service, confidentiality, and compliance with MA standards. Requires an accredited technician program, MA certification, and HS diploma; 1–3 years' experience is preferred.

Qualifications

• Must have completed an accredited Pharmacy Technician program.
• High School diploma or GED required.
• Current MA Pharmacy Technician Certification required.
• Preferred: Bachelor’s degree in sciences and 1–3 years of experience.

Responsibilities

• Count and dispense medications under supervision of the pharmacist.
• Answer calls professionally and identify yourself by name and pharmacy.
• Explain medication instructions, side effects, and goals to patients.
• Ensure confidentiality and accurate patient information handling.
• Maintain payor formulary compliance and proper documentation.
• Support fast-paced, patient-centered pharmacy operations.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

Pharmacy Technician program completed

High School diploma or GED

Bachelor’s degree in sciences preferred

Job description

This is a 40 hours per week fulltime position on site

Join our team and make a difference in patient care every day!

Position Summary:

The Pharmacy Technician Registered assists the pharmacist with providing safe and appropriate pharmacy services to FHCW patients in accordance with policies and procedures and MA professional standards.

Program Specific Essential Duties and Responsibilities:

• Provide excellent customer service by professionally answering calls and clearly identifying yourself by name and pharmacy
• Maintain positive patient interactions while ensuring proper identification is provided for controlled substances
• Ensure patients understand medication instructions, potential side effects, and therapeutic goals
• Provide culturally appropriate communication and interpretation services for patients and accurately record and maintain confidential patient information
• Support the Pharmacist in precisely counting and dispensing medications
• Monitor medication availability, preparation, storage, and control procedures
• Understand and comply with payor formulary requirements
• Complete all required documentation in a timely manner
• Strong attention to detail and accuracy
• Commitment to patient confidentiality and privacy
• Ability to work in a fast-paced healthcare environment

Education And Experience:

Must have completed an accredited Pharmacy Technician program. High School diploma or GED required. Bachelor’s degree with an emphasis in the sciences preferred.

Preferred candidate will have one – three years of experience as a pharmacy technician.

Must hold a current Certification in MA as a Registered Pharmacy Technician.