Registered Nurse - Virtual - Evenings

CSL; Providence (RI); A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

CSL Behring is seeking a Nurse Resource Navigator to provide comprehensive, personalized support and education on gene therapy to the Hemophilia B community across the East Coast region. You will serve as a trusted information source for patients, caregivers, and healthcare professionals throughout the patient journey, coordinating with field-based teams.

Applicants should have a BSN and 3–5 years in a hemophilia setting, be able to travel up to 50% including evenings and weekends, and be

Formación

• BSN required with nursing license.
• Minimum 3–5 years in a hemophilia treatment center or related healthcare setting.
• Experience educating patients, families, healthcare professionals, office staff, nursing organizations, and community groups on genetic diseases.
• Ability to travel ~50% including evenings and weekends for advocacy events.
• Bi-lingual a plus.
• Proficiency with Microsoft Office; SAP experience preferred.

Responsabilidades

• Lead regional efforts to support services education to patients, families/caregivers, healthcare professionals, nursing organizations, and advocacy groups.
• Act as a familiar point of contact for patients throughout their gene-therapy journey.
• Respond to patient inquiries to promote transparency and understanding of gene therapy.

Conocimientos

Patient education

Healthcare experience

Travel readiness

MS Office

SAP experience

Educación

Bachelor’s degree in Nursing (BSN)

Hemophilia treatment center experience

Herramientas

SAP

Descripción del empleo

Nurse Resource Navigator

will provide the Hemophilia B community with comprehensive, personalized support and education on gene therapy throughout the patient’s journey. This individual will serve as a high-value source of information about gene therapy and will offer support and guidance to potential candidates for gene-therapy. The Nurse Resource Navigator will educate patients, HCPs, and members of the bleeding disorders community regarding gene therapy as be part of a coordinated, field-based, regionally aligned team designed to represent CSL Behring to patients.

Lead regional efforts to support services education to patients, families/caregivers, healthcare professionals (nurses, medical assistants, office staff), nursing organizations, advocacy groups, educate patients on required steps that need to be taken prior to receiving treatment and provide information about CSL Behring patient support offerings.

• Partnering with regional, field-based, and internal colleagues to identify barriers to patient access and help address them
• Advisor who is a familiar point of contact for patients throughout their gene therapy journey
• Respond and anticipate patient inquiries to promote transparency and foster understanding of the science of gene therapy
• Provide in-depth education to patients who are interested in learning more about gene therapy
• Escalate clinical or medical inquiries to appropriate teams to ensure accurate and compliant responses
• Accurately document all interactions in compliance with company policies and industry regulations and complete required entries in CRM systems to track activity, outcomes, and metrics
• Educate patients/caregivers on CSL hemophilia products and services to promote a well-balanced understanding of treatment options and available support services through telephone communication, live/virtual patient and family meetings, and patient education programs
• Be a subject matter expert on all programs and services that CSL Behring provides to patients within the bleeding disorders community
• Actively collaborate with field and internal colleagues to increase disease-state awareness, promote early diagnosis, and support patient access.
• Provides coaching and timely guidance and work closely with field teams to ensure coordinated support and seamless patient experiences
• Offer feedback on existing workplans and propose innovative service offerings to improve patient and community engagement
• Influence across Sales, FRMs, Medical, Market Access
• Help to foster a positive relationship between CSL Behring and key stakeholders
• Report key insights and feedback from patient community
• Leads development of innovative patient support solutions for gene therapy adoption
• Owns key performance indicators that are critical to delivering on the role’s educational function
• Ensure full compliance with corporate policies, regulatory guidelines, and industry standards as defined by Commercial, Legal, Regulatory, and Compliance leadership
• Abide by all SOPs and guidance related to ethical interactions with consumers and healthcare providers
• Serves as a thought leader in patient engagement for rare disease/gene therapy
• Remote role covering the East Coast Territory (NC, VA, DE, MD, NJ, CT, RI, MA, NY, PA, ME, DC, VT, WV)

Bachelor’s degree in Nursing (BSN)

• Minimum 3-5 years of experience of working in a hemophilia treatment center, patient-related organization or health care system
• Experience supporting and providing education to patients, family members, healthcare professionals, office staff, nursing organizations, and community groups affected by rare and ultra-rare genetic diseases (required)
• Ability to translate complex scientific and medical information into patient-friendly language
• Ability to travel-~50% including evenings and weekends for advocacy events
• Strong organizational skills with ability to manage multiple priorities in a field-based role
• Bi-lingual a plus
• Experience with the Bleeding Disorders Community strongly preferred
• Proficiency with Microsoft Office; SAP experience preferred

Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

For more information on CSL benefits visit

How CSL Supports Your Well-being | CSL

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