Registered Nurse, Unit Supervisor, Med Surg Peds

Freeport-Memorial-Hospital; Freeport (IL); On-site; USD 87,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

PTO

Paid Time Off

Tuition reimbursement

Certification reimbursement

Well-being programs

Employee discounts

On-Demand Pay

Financial education

Awards events

Community service

Job summary

Mercyhealth seeks a seasoned nursing leader to drive staff development, coach teams, and ensure high-quality patient care across a busy department.

The role emphasizes problem solving, effective physician relationships, and accountability for patient satisfaction, safety, and service delivery within an integrated health system.

Qualifications

• Graduate of an accredited nursing program; BSN preferred.
• Licensed RN in state of practice; CPR certification required within 90 days.
• Strong leadership and staff development capabilities.
• Ability to manage staffing and acuity with a quality patient focus.
• Commitment to patient safety, quality care, and service excellence.

Responsibilities

• Lead staff selection, evaluation, orientation and ongoing education.
• Mentor staff and ensure competent performance.
• Coordinate staffing based on patient acuity and department needs.
• Support department and hospital committees and performance improvement activities.

Skills

Leadership

Problem-solving

Teamwork

Communication

Staff development

Patient safety

Quality care

Customer service

Relationship building

Coaching

Education

BSN preferred

Licensed RN

CPR within 90 days

Tools

ACLS

PALS

PEARS

NRP

Job description

OVERVIEW

This role focuses on strong leadership, problem-solving, teamwork, and communication while supporting staff development and working toward department goals. It also emphasizes patient safety, quality care, customer service, and improving the patient experience while following healthcare standards and policies.

SCHEDULE: 40-hours per week SHIFT: Variable

ESSENTIAL DUTIES AND RESPONSIBILITIES Strong problem-solving abilities in complex situations. Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. Supports and partners with the Manager/Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit. Outstanding relationship building skills. Must possess strong physician relationship skills. Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility. Supports process improvement in operations, quality, and organizational change identified for their areas. Knowledge of accreditation and certification requirements and standards for their areas of responsibility. Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility. Participates in hospital and department committees. Demonstrated ability in developing and mentoring staff and colleagues. Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same. Exhibits a passion for nursing Serves as a role model and coach for Critical Moments of Service Standards and service recovery. Participates in department or unit performance improvement activities, may include shared governance. Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command. Supports the professional nurse continuum and nursing clinical ladder for RNs (CARE)

EDUCATION AND/OR EXPERIENCE Graduate of an accredited nursing program. BSN preferred.

CERTIFICATION/LICENSURE Licensed as an RN in state of practice Approved CPR certification required within 90 days (Other certification per unit requirements: ACLS, PALS, PEARS, NRP)

OTHER SKILLS AND ABILITIES May include color blind test (per department guidelines)

LEVEL OF SUPERVISION Performs job duties with general supervision. Regularly supervises and manages others in the performance of their positions.

SUPERVISES N/A PAY RANGE: $87,370.23 - $139,792.38

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

• Medical
• Dental
• Vision Life & Disability Insurance FSA/HSA Options Generous
• accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better.

As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin.

We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.

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