Registered Nurse-Triage

Weill Cornell Medicine; New York (NY); On-site; USD 114,000 - 131,000; Full time

Job summary

Weill Cornell Medicine is seeking a Registered Nurse - Triage on the West Side to support clinical operations. This exempt role coordinates patient triage via calls and in-person visits, manages EMR documentation, and assists with care coordination according to physicians' protocols.

Ideal candidates hold a BSN with 2+ years of RN experience in hospital or practice settings, possess NYS RN licensure, and have Infection Control and BLS credentials.

Qualifications

• Bachelor of Science in Nursing (BSN) required.
• Current NYS RN license/registration is mandatory.
• Approximately 2+ years RN experience in a physician practice or hospital setting.
• Infection Control Certificate and BLS certification preferred.

Responsibilities

• Triage patient calls and inquiries per protocol or physician instructions.
• Document symptoms and instructions in the EMR; coordinate care as directed.
• Communicate test results to patients as directed by physicians.

Skills

Team oriented

Excellent communication

Critical thinking

Attention to detail

Interpersonal skills

Education

BSN

Tools

EMR

Job description

• As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Title: Registered Nurse-Triage

Location: West Side

Org Unit: Clinical Operations

Work Days: Monday-Friday

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $113,600.00 - $130,700.00

• As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care and clinical protocols as needed. Assesses patient symptoms or needs, in person or by phone, to determine priority of treatment.

Job Responsibilities

• Triages patient telephone and electronic inquiries; responds based on protocol or physician instructions. Assesses the need for an appointment and schedules if needed. Documents symptoms and instructions in the patient's electronic medical record.
• Contacts patients to communicate test results as directed by the physician.
• Records medical information within the patients' electronic medical record as instructed by the physician, such as historical immunizations and other health maintenance updates.
• Oversees/maintains inventory of supplies, equipment and/or reagents, ensuring clinical area is adequately stocked; delegates duties as needed. May order supplies/equipment/reagents or ensure needs are escalated appropriately. May assist with cost control.
• Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.
• Participates in safety programs and orientation of new staff. Ensures infection control compliance. Assists in reviewing policies and procedures, ensuring staff compliance and provides feedback on any policy change needs to the management team.
• May provide coverage of floor staff and assist provider during examination, testing, and treatment of patients as needed.
• Coordinates multidisciplinary health care services and arranges diagnostic tests as ordered by physicians.
• As needed, administers appropriate injections and medications as ordered by medical providers in compliance with state law and clinic guidelines. Educates patients and staff on pharmacological/drug effects and protocol requirements, if applicable.
• May be responsible for the precertification and preauthorization of prescriptions and for routing pended prescription refill orders to the physicians.

Education

• Bachelor's of Science Degree in Nursing

Experience

Approximately 2 or more years of related work experience as an RN in a physician practice or hospital setting.

Knowledge, Skills And Abilities

• A team oriented individual that works collaboratively to achieve team goals.
• Excellent communication skills (both verbal and written).
• Creative thinker and problem solver; ability to think critically.
• Attentiveness to detail.
• Demonstrated strong interpersonal skills

Licenses and Certifications

• Current NYS RN registration and license
• Infection Control Certificate.
• Basic Life Support (BLS) (issued by the American Heart Association)

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.