Registered Nurse, Telehealth

Navitus Health Solutions, LLC

United States

Remote

USD 72,000 - 86,000

Full time

14 days+

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Benefits offered by this job

Health insurance

20 days paid time off

4 weeks parental leave

9 paid holidays

401K company match of up to 5%

Job summary

Navitus is hiring a Telehealth Registered Nurse to conduct telephonic comprehensive medication reviews (CMRs) and provide medication counseling to members. This role ensures CMS and HIPAA compliance while coordinating with healthcare providers, clinics, and pharmacies to improve care and outcomes.

The Telehealth RN collaborates across teams to resolve medication-related concerns and support clinical initiatives.

Qualifications

High school diploma or GED required; BSN preferred.
Current, unrestricted RN multi-state compact license in the state of residence.
3 years of clinical experience including direct consultation experience.

Responsibilities

Conduct telephonic CMRS per CMS guidelines, ensuring HIPAA compliance.
Educate members on program benefits and adherence, addressing barriers and risks.
Provide evidence-based clinical recommendations to improve health outcomes.

Skills

RN license (multi-state compact)

Clinical experience

Motivational interviewing

PBM industry experience preferred

Bilingual English/Spanish preferred

HIPAA knowledge

Team collaboration

Education

BSN preferred

Job description

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $71,716.18 - USD $86,405.04 /Yr.

STAR Bonus % (At Risk Maximum)

7.50 - Salaried Non-Management except pharmacists

Work Schedule Description (e.g. M-F 8am to 5pm)

M-Th 9am-5:30pm CT with 1 rotating shift of 10:30am-7pm CT & Fri 8:30am-5pm CT

Remote Work Notification

ATTENTION: Navitus is only able to offer remote work to residents of Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.

Overview

The expected start timeframe for this position is January 2027 or later.

Our team is growing! We’re excited to be expanding our team with a new Telehealth Registered Nurse position. If you’re ready for a new challenge and an opportunity to use your nursing skills in a different way, check out the openings and take your next step with us!

The Registered Nurse, Telehealth is part of the Clinical Engagement Center (CEC) and conducts telephonic comprehensive medication reviews and consultations to improve patient adherence, close therapy gaps, and support clinical initiatives, all while ensuring compliance with CMS and HIPAA regulations.

The Registered Nurse, Telehealth will also collaborate with healthcare providers, clinics, and pharmacies to resolve patient concerns and enhance care coordination. Additionally, the Registered Nurse, Telehealth will stay current with regulatory updates and clinical guidelines.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

Independently conduct routine telephonic comprehensive medication reviews (CMRs) in accordance with the Centers for Medicare & Medicaid Services (CMS), ensuring compliance with HIPAA and other regulatory standards.
Educate members on program benefits and medication adherence applying routine clinical judgment within program protocols to identify risks, address, barriers and determine appropriate interventions.
Provide optimal care through the delivery of evidence-based clinical recommendations to support improved health outcomes.
Perform routine telephonic medication consultations to address member adherence, close therapy gaps, and assist with other clinical initiatives.
Assess and interpret member needs to recommend appropriate clinical interventions.
Ability to apply sound clinical judgment in well-defined situations and determine appropriate actions while escalating when non- routine situations when appropriate.
Support members during transitions of care, including routine Personalized Member Transitions (PMT), by discussing alternative medications and coverage changes.
Collaborate with team members to maintain consistent, high-quality clinical services.
Stay informed on clinical program requirements and procedures to ensure compliance and quality.
Conduct telephonic clinical outreach to members, prescribers, and pharmacies address patient concerns and enhance care coordination.
Coordinate with providers, clinics, pharmacies, and members to resolve medication-related concerns and promote continuity of care.
Maintain current knowledge of clinical practice guidelines, medications, and best practices to deliver accurate and effective recommendations.
Identify and address barriers to medication access, providing guidance on benefits and available resources.
Other duties as assigned.

Qualifications

What our team expects from you?

High school diploma or GED required. BSN preferred.
Current, unrestricted Registered Nurse multi-state compact license in the state of residence required. Willingness and ability to obtain additional state licensure where applicable.
3 years of clinical experience including direct consultation experience required.
Experience as a member of a multi-disciplinary team preferred.
Professional PBM industry work experience preferred.
Experience and demonstrated competency in motivational interviewing techniques and facilitating behavior change preferred.
Knowledge of applicable data privacy practices and laws preferred.
Knowledge of healthcare industry practices and HIPAA regulations required.
Knowledge of chronic disease states, such as diabetes, heart failure, COPD, asthma, cardiovascular disease, hypertension, and dyslipidemia required.
Bilingual fluency in English and Spanish preferred.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.