Registered Nurse, Team Lead

Rockford Health Physicians; United States; On-site; USD 78,000 - 124,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off

Parental leave

Tuition reimbursement

Well-being programs

Employee discounts

On-site recognition events

Job summary

Mercyhealth is seeking a Nurse Leader to support staff and ensure safe, high-quality care and excellent customer service. You will mentor and develop employees, manage staffing and resources, and participate in improvement projects with physicians and other leaders to achieve organizational goals.

The role emphasizes problem solving, accountability for patient satisfaction, and strong collaboration across departments to uphold Mercyhealth standards and clinical excellence in northern Illinois

Qualifications

• Graduate of an accredited nursing program; BSN or enrollment in BSN Completion.

Responsibilities

• Mentor and develop staff and manage staffing.
• Support improvement projects and department goals.
• Collaborate with Managers and Clinical Leaders to align knowledge and skills with unit goals.
• Demonstrate strong physician relationship skills and professional accountability.
• Lead by example and drive patient safety, service quality and satisfaction.

Skills

Leadership

Staff development

Budget management

Patient safety

Interpersonal skills

Clinical nursing

Education

BSN

Tools

EMR systems

Job description

OVERVIEW

The nurse leader supports staff and helps ensure patients receive safe, high-quality care and excellent customer service. They solve problems, mentor and develop employees, manage staffing and resources, support improvement projects, and work with doctors and other leaders to meet organizational goals.

SCHEDULE

40-hours per week

SHIFT

Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strong problem-solving abilities in complex situations.
• Ability to work within the budget and productivity targets to meet organizational objectives.
• Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
• Supports and partners with the Manager and Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit.
• Outstanding relationship building skills. Must possess strong physician relationship skills.
• Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service.
• Is accountable for achievement of patient satisfaction, PressGaney and HCAHPS, action plans to achieve targets for their areas of responsibility.
• Supports process improvement in operations, quality, and organizational change identified for their areas.
• Knowledge of accreditation and certification requirements and standards for their areas of responsibility.
• Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
• Participates in hospital and department committees.
• Demonstrated ability in developing and mentoring staff and colleagues.
• Leads by example, consistently demonstrating highly professional behavior.
• Demonstrates personal and professional accountability and holds others to the same.
• Exhibits a passion for nursing. Serves as a role model and coach for Critical Moments of Service Standards and service recovery.
• Participates in department or unit performance improvement activities, may include shared governance.
• Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command.
• Supports the professional nurse continuum and nursing clinical ladder for RNs.

EDUCATION AND/OR EXPERIENCE

Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program. May require specific years of applicable experience to qualify per department guidelines. If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.

CERTIFICATION/LICENSURE

Licensed as an RN in the State of practice. Approved CPR or BLS certification required within 90 days--Other certifications per unit requirements: ACLS, PALS, NALS.

OTHER SKILLS AND ABILITIES

• Excellent interpersonal and communication and conflict resolution skills. Genuine concern for people. Strong verbal communication skills. Adept listener with the ability to interpret concerns.
• Computer Skills: To perform this job successfully, intermediate computer knowledge is required.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. May include color blind test--per department guidelines.

LEVEL OF SUPERVISION

N/A

PAY RANGE

$77,582.27 - $124,131.63

EMPLOYER EQUAL OPPORTUNITY

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

BENEFITS

• Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement
• Well-being Programs
• Employee Discounts On-Demand Pay Financial Education
• Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities

ABOUT MERCYHEALTH

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin. We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations. As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more. The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.