Registered Nurse (RN Triage & Support)

Axia Women's Health; West Chester (Chester County); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) matching

Paid time off

Job summary

Axia Women’s Health is seeking a Registered Nurse to join the Chester County OB/GYN practice for triage and patient support. You will respond to inquiries by phone and EMR, provide clinical triage, document assessments, and coordinate with physicians for appropriate actions.

The role is full-time with Mon–Thu 7:30–4:30 and Fri 7:30–3:30, offering comprehensive benefits and opportunities within a nationwide women’s health network.

Qualifications

• Graduate of an accredited nursing program.
• Must hold current and unrestricted Pennsylvania RN license.
• Active CPR certification required.
• Minimum of 1 year experience in an outpatient clinical setting.

Responsibilities

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.
• Other duties as assigned.

Skills

Clinical assessment

EMR documentation

Communication skills

Prioritization

Phlebotomy

Education

PA RN license

Accredited nursing program

CPR certification

Outpatient experience (1 year)

Tools

eClinicalWorks

Job description

Axia Women’s Health is the nation’s largest community-based, integrated women's health network in the country serving women throughout New Jersey, Pennsylvania, Indiana, and Kentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women’s Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

Registered Nurse (RN) - Triage & Support

Location: Chester County OBGYN practice.

Hours

Mon‑Thurs 7:30‑4:30pm & Friday 7:30‑3:30pm

Duties

• Responds to patient inquiries via phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
• Accurately documents symptoms, nursing assessments, advice given, and patient responses in the EMR.
• Communicates results of laboratory and imaging tests as directed by the provider, including patient education and follow-up instructions.
• Collaborates with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
• Processes medication refill requests in accordance with provider direction and practice protocols.
• Supports care coordination by managing patient follow-up needs, referral communications, and scheduling logistics.
• Performs nursing tasks such as vital signs, injections, and phlebotomy as needed to support patient care delivery.
• Maintains awareness of and adherence to clinical policies, procedures, and protocols to promote consistent and safe patient care.
• Participates in quality improvement initiatives and contributes to a positive team-based care environment.
• Other duties as assigned.

Skills

• Strong clinical assessment and decision-making skills
• Proficiency in documenting within an electronic medical record (EMR) system
• Excellent communication and interpersonal skills
• Ability to manage competing priorities and function in a fast-paced environment
• Competency in phlebotomy and standard nursing procedures

Education & Experience

• Graduate of an accredited nursing program required.
• Must hold current and unrestricted Pennsylvania RN license.
• Minimum of 1 years' experience in an outpatient clinical setting.
• Active CPR certification required.
• Previous experience with eClinicalWorks (EMR) strongly preferred.
• Experienced in ObGyn/Women’s Health beneficial.
• Understanding of lab order sets and CPT coding a plus.
• Ability to work at satellite locations as needed.

Pay or shift range: $30 to $37

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Full Time Benefits

• Full-time benefit-eligibility with benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans to best meet your needs.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
• 401(k) matching!
• Generous PTO offering with additional time off for volunteering.
• Axia-paid life insurance, short-term and long-term disability.
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full‑time basis.