Registered Nurse (RN) Supervisor - Primary Care

Dartmouth-Hitchcock Health; Lebanon (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Loan repayment

Relocation help

Housing assistance

Tuition reimbursement

Earned time

CEU programs

Simulation center access

Nursing governance model

Research-focused environment

Nursing CE Council accredited

Job summary

Dartmouth Health in Lebanon, NH is seeking a Clinical Nurse Supervisor for Primary Care & General Internal Medicine Clinics. The role oversees patient flow and day-to-day operations, guiding staff and upholding clinical goals in a dynamic academic medical center.

With emphasis on leadership, quality, and education, you will participate in governance, orientation, and competency evaluation while supporting nurses through a robust continuing education environment.

Qualifications

• Graduate from an accredited Nursing program.
• Bachelor's Degree of Nursing (BSN) at time of hire.
• Excellent written, verbal, and computer skills are required.
• Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.

Responsibilities

• Supervise staff and serve as a resource for operations and patient flow.
• Coach and evaluate staff; lead performance management processes.
• Optimize clinical capacity by flexing staffing as needed.
• Promote timely throughput and efficient care delivery within the unit.
• Address staff and patient/family needs and resolve conflicts.
• Support quality and patient safety improvement initiatives and projects.
• Develop orientation plans and evaluate clinical competencies of staff.
• Perform other duties as required.

Skills

Leadership

Communication

Problem solving

Teamwork

Computer skills

Education

BSN

Job description

Overview

Clinical Nurse Supervisor - Primary Care & General Internal Medicine Clinics

40 hours per week

Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.

These are just a few highlights of being a nurse at Dartmouth Hitchcock Medical Center and Clinics in New Hampshire.

• We have loan repayment up to $20,000.
• We offer Relocation Assistance and a Housing Coordinator to take on the burden of finding a home.
• We offer generous tuition reimbursement.
• We have a very popular "earned time" plan.
• We have extensive CEU/Training programs.
• Our 8,000 ft Patient Safety and Training Simulation Center is state-of-the-art.
• Our nurses serve as central figures in the success of our system through our shared governance nursing model.
• We offer a rigorous, research-focused environment.
• Dartmouth Hitchcock's Nursing Continuing Education Council is accredited as a provider of continuing nursing. education by the American Nurses Credentialing Center.

Why are we so unique? We are a nationally recognized Academic Medical Center set right in the middle of the White Mountains of New Hampshire. We recognize that "quality of life" means different things to different people, but we are very confident you will love it here as we have beautiful, rural and suburban housing options, world-class primary, secondary, and graduate schools, hundreds of lakes, thousands of miles of hiking trails and some of the best skiing in the country. This all means you can be a happy nurse with more quality time with friends, family, pets or maybe just quiet hikes by yourself. Our idea of traffic in the "Upper Valley" of New Hampshire is a line on the ski mountain at the chair lift.

Read more about Dartmouth Health and why YOU should work here.

The Dartmouth Health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry, and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Dartmouth Cancer Center, Dartmouth Health Children's; member hospitals, and 30 Dartmouth Hitchcock ambulatory clinics across the region. With destinations like Boston, New York, the seacoast, and ski country within driving distance, the opportunities - both career and personal - truly make New Hampshire the ideal place to work and play.

Dartmouth Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law.

Responsibilities

• Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.
• Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
• Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.
• Facilitates timely throughput to optimize clinical capacity within the organization.
• Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.
• Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.
• Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.
• Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.
• Performs other duties as required or assigned.

Qualifications

• Graduate from an accredited Nursing program required.
• Minimum of Bachelor's Degree of Nursing (BSN) at time of hire.
• 2 years of progressive responsibility within designated setting.
• Must obtain and maintain clinical competencies within assigned unit.
• Excellent written, verbal, and computer skills required.
• Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.

Required Licensure/Certifications

• Licensed Registered Nurse with New Hampshire eligibility.
• Current Basic Life Support (BLS) required.