Registered Nurse (RN) Supervisor - Family Medicine

Dartmouth-Hitchcock Medical Center; Milford (NH); On-site; USD 90,000 - 125,000; Full time

Job summary

Dartmouth-Hitchcock Medical Center in New Hampshire is seeking an experienced nursing leader to oversee patient flow and day-to-day operations of the care unit. The role provides direct leadership to staff and serves as a role model to uphold institutional priorities and practices.

The successful candidate will supervise frontline staff, coach performance, manage staffing to optimize clinical capacity, support patient safety initiatives, and collaborate with the leadership team to ensure

Qualifications

• Graduate from an accredited nursing program.
• BSN degree required at time of hire.
• Minimum 2 years of progressive responsibility in a designated setting.
• Must obtain and maintain clinical competencies.
• Excellent written, verbal and computer skills.

Responsibilities

• Collaborates as first line supervisor to staff and assists operations.
• Participates in performance management including coaching and evaluations.
• Manages patient flow and optimizes clinical capacity with staffing decisions.
• Facilitates timely throughput to support clinical capacity.
• Addresses conflicts and mediates discussions to maintain smooth operations.
• Participates in Quality and Patient Safety improvement initiatives.
• Develops orientation plans and assesses clinical competency.
• Performs other duties as required.

Skills

Leadership

Staff coaching

Communication

Problem solving

Fiscal responsibility

Teamwork

Computer skills

Verbal communication

Written communication

Education

BSN degree

Accredited nursing program

Job description

Overview

Responsible for patient flow and overall day to day operations that impact the care unit or department. Provides direct oversight of care to support patient and staff needs. Serves as a role model and leader to uphold institutional priorities, policies and practices.

Responsibilities

• Collaborates and assist with operations by functioning as the first line supervisor to staff. Acts as a resource to staff to provide direct assistance or connect with appropriate resources.
• Participates in performance management of staff members to including coaching, preparation of performance evaluations, and the performance management process. Initiates disciplinary action as appropriate.
• Works with the staff to facilitate patient flow and to optimize clinical capacity. Determines when and how to flex staff schedules to provide clinical coverage.
• Facilitates timely throughput to optimize clinical capacity within the organization.
• Performs service recovery to promote patient and employee retention. Responds to staff and patient/family needs.
• Addresses conflicts as they may arise. Assists/mediates discussions to maintain smooth operations.
• Participates in institutional Quality and Patient Safety improvement initiatives, committees and projects.
• Develops, plans, and coordinates the implementation and evaluation of orientation for new staff. Collaborates with the rest of the leadership team to assess and evaluate the clinical competence of department staff.
• Performs other duties as required or assigned.

Qualifications

• Graduate from an accredited Nursing program required.
• Minimum of Bachelor’s Degree of Nursing (BSN) at time of hire.
• 2 years of progressive responsibility within designated setting.
• Must obtain and maintain clinical competencies within assigned unit.
• Excellent written, verbal, and computer skills required.
• Demonstrates abilities with problem solving, leadership, communication, fiscal responsibility, and teamwork.

Required Licensure/Certifications

• Licensed Registered Nurse with New Hampshire eligibility.
• Current Basic Life Support (BLS) required.