Registered Nurse (RN) - Oncology - $34 per hour

Tampa General Hospital; Tampa (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Pet insurance

Dental benefits

Vision benefits

Health savings account

Health Care FSA

Life insurance

Employee assistance programs

Job summary

Tampa General Hospital is seeking an Oncology Call Center RN in Tampa, Florida. The role focuses on triaging oncology patients by phone, providing education, and coordinating care with oncology teams. The RN will document assessments and support patients through treatment and appointment logistics.

The ideal candidate has a Bachelor’s in Nursing and RN licensure with at least one year of oncology experience. This is a staff position with 36 hours per week, days, 12-hour shifts.

Qualifications

• Bachelor's Degree in Nursing is required.
• Registered Nurse licensure is required.
• Minimum of 1 year of Oncology experience (inpatient or outpatient) preferred.

Responsibilities

• Triage oncology patient calls related to symptoms and treatment questions.
• Perform focused nursing assessments by phone/telehealth.
• Document assessments and triage decisions in the EHR with required timelines.
• Coordinate care with oncology providers, infusion, radiation, surgery, and social work.

Skills

Oncology triage

Telephonic triage

Nursing assessment

Patient education

Interdisciplinary collaboration

Education

Bachelor’s Degree in Nursing

Tools

EHR documentation

Job description

Tampa General Hospital is seeking a Registered Nurse (RN) Oncology for a nursing job in Tampa, Florida.

Job Description & Requirements

• Specialty: Oncology
• Discipline: RN
• Duration: Ongoing
• 36 hours per week
• Shift: 12 hours, days
• Employment Type: Staff

Under general supervision, following established policies, procedures, and professional guidelines, provides care to patients by triaging oncology patient calls regarding treatment, surgery and appointment information. Provides patient education and clinical direction by answering questions regarding their plan of care or any new concerns related but not limited to chemotherapy, radiation, infusion treatments, and surgery. Plans and documents nursing assessments, identifies and reports situations requiring further intervention, formulates and communicates goal-directed plan of care, and assures patient rights. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital and principles of quality improvement

What you will do

• Receive and triage oncology patient calls related to symptoms, treatment questions, surgery preparation/recovery, and appointment/treatment logistics.
• Perform focused nursing assessments by phone/virtual, including symptom characterization (onset, severity, associated factors), treatment timeline, risk factors, and home supports.
• Conduct follow-up outreach (as assigned) to reassess symptoms, reinforce education, ensure adherence, and close the loop on referrals/orders.
• Document nursing assessments, triage decisions, interventions, and patient education in the EHR accurately and within required timelines.
• Maintain compliance with policies, procedures, confidentiality requirements, patient rights, and professional guidelines.
• Ensure closed-loop communication: document provider notifications, patient instructions, and outcomes/resolution.
• Collaborate effectively with interdisciplinary teams, acting as a clinical resource for symptom triage and patient education.
• Maintain required competencies, education, and certifications, and participate in ongoing oncology/triage professional development.

Education Qualifications

• Bachelor’s Degree Nursing

Licenses and Certifications

• Registered Nurse

Experience Qualifications

• Minimum of 1 year of Oncology experience (inpatient or outpatient)

Skills and Abilities

• Knowledge of oncology diagnoses and treatment modalities (chemotherapy, immunotherapy/biotherapy, targeted therapy, radiation, infusion therapies, surgery) and common side effects/toxicities.
• Knowledge of oncologic emergencies and “red flag” symptoms (e.g., febrile neutropenia, tumor lysis syndrome, spinal cord compression, severe dehydration, uncontrolled pain, altered mental status) and appropriate escalation pathways.
• Knowledge of symptom management standards for nausea/vomiting, mucositis, fatigue, diarrhea/constipation, neuropathy, skin reactions, pain, and psychosocial distress.
• Knowledge of infection prevention principles and neutropenic precautions, as well as patient counseling for home safety and monitoring.
• Knowledge of professional practice standards for nursing assessment, documentation, privacy/confidentiality, informed consent support, and patient rights.
• Skill in telephonic/virtual triage using structured assessment frameworks to determine urgency, risk, and disposition (self-care advice vs. same-day visit vs. ED/911).
• Ability to synthesize complex information quickly (treatment regimen, labs, recent visits, comorbidities, social factors) to make safe, timely decisions.
• Skill in recognizing subtle deterioration and differentiating expected treatment effects from complications that require immediate intervention.
• Ability to coordinate communication across disciplines (oncology providers, infusion, radiation oncology, surgery, navigation, pharmacy, social work).
• Skill in therapeutic communication with patients/families experiencing anxiety, distress, or symptom burden.

Tampa General Hospital Job ID #260003Q3. Posted job title: Oncology Call Center Registered Nurse - TGH Nursing Services

About Tampa General Hospital

Tampa General Hospital is a private not-for-profit hospital and one of the most comprehensive medical facilities in West Central Florida serving a dozen counties with a population in excess of 4 million. As one of the largest hospitals in Florida, Tampa General is licensed for 982 beds, and with approximately 15,000 team members and providers, is one of the region’s largest employers.

Consistently recognized for world-class care, Tampa General Hospital is ranked as the #1 hospital in Tampa Bay by U.S. News & World Report for 2025-26 and is nationally ranked among the top 50 hospitals in the nation in six specialties. Additionally, Tampa General is ranked as “High Performing,” or among the top 10% of hospitals in the nation, in five more specialties along with 18 procedures and conditions.

Benefits

• Medical benefits
• Pet insurance
• Dental benefits
• Vision benefits
• Health savings account
• Health Care FSA
• Life insurance
• Employee assistance programs