Registered Nurse - RN Intake Coordinator - Psychiatric Medical Unit

MI_SMHC Trinity Health - Michigan; Grand Rapids (MI); Remote; USD 65,000 - 95,000; Full time

Job summary

Trinity Health Corp. in Michigan is hiring an RN Intake Coordinator to act as the clinical gatekeeper for admissions to the Inpatient Psychiatric Medical Unit.

The role coordinates the patient intake and admission process, conducts clinical assessments, reviews referrals, and ensures timely admission decisions and placement for psychiatric care. Responsibilities include collaboration with emergency departments, physicians, social workers, and the care team; risk assessment; and ensuring

Qualifications

• BSN required and active MI RN license.
• BLS certification required.
• Minimum 3 years acute care RN experience.
• Preferred: 2+ years utilization management experience and familiarity with audits/processes.
• Ability to work autonomously with accountability for outcomes.

Responsibilities

• Admission Coordination: primary contact for inpatient psychiatric admission referrals; review and process referrals.
• Assess referrals for admission criteria, medical stability, psychiatric acuity, and unit appropriateness.
• Coordinate admission decisions with psychiatrists and interdisciplinary team; communicate bed status and referrals.
• Collaborate with ED staff, nursing leadership, social work, case management, and referring providers.
• Participate in quality improvement, audits, and performance improvement activities.

Skills

2+ years acute care utilization (adv)

Education

Bachelor of Science in Nursing (BSN)

Current State of Michigan Registered Nurse License

Current BLS Certification - American Heart Association

Job description

Employment Type: Full time

Shift: Night Shift

Description: Position Summary: The RN Intake Coordinator serves as the clinical gatekeeper for admissions to the Inpatient Psychiatric Medical Unit (PMU). This role is responsible for coordinating the patient intake and admission process, conducting clinical assessments, reviewing referrals, determining appropriateness for admission, facilitating communication between referral sources and providers, and ensuring timely placement of patients requiring psychiatric hospitalization. The RN Intake Coordinator collaborates closely with emergency departments, medical units, crisis services, community providers, physicians, social workers, and behavioral health teams to ensure patients receive the appropriate level of psychiatric care. The position requires strong clinical judgment, knowledge of psychiatric and medical conditions, effective communication skills, and the ability to coordinate care in a fast-paced environment.

What you will work:

• Full time 40 hours per week
• Night Shift 11:00 PM - 7:30 AM
• Remote

What you will do:

• Admission Coordination: Serve as the primary point of contact for all inpatient psychiatric admission referrals. Receive, review, and process referrals from emergency departments, medical units, transfer centers, community agencies, outpatient providers, and external hospitals. Evaluate referrals for admission criteria, medical stability, psychiatric acuity, and unit appropriateness. Coordinate admission decisions with psychiatrists, advanced practice providers, and interdisciplinary team members. Facilitate timely acceptance, denial, or redirection of referrals based on clinical criteria and available resources. Maintain awareness of census, bed availability, staffing, and unit capabilities.
• Assessment and Clinical Review: Conduct comprehensive psychiatric and nursing assessments to determine level-of-care needs. Review patient records, laboratory results, diagnostic findings, medication histories, and risk assessments. Assess patients for suicide risk, homicidal risk, aggression, elopement risk, substance use concerns, and medical comorbidities. Identify patients requiring medical clearance or additional evaluation prior to psychiatric admission. Ensure compliance with applicable admission criteria and regulatory requirements.
• Communication and Collaboration: Collaborate with psychiatrists, nursing leadership, social work, case management, emergency department staff, and referring providers. Communicate admission decisions and bed status updates to referral sources. Coordinate patient transfers from referring facilities and internal departments. Participate in multidisciplinary discussions regarding patient placement and continuity of care. Provide consultation regarding behavioral health level-of-care determinations.
• Quality and Performance Improvement: Participate in quality improvement initiatives related to patient access, admissions, and throughput. Monitor trends related to referrals, denials, transfers, and patient placement. Assist with policy development and process improvement efforts. Participate in audits, regulatory surveys, and performance improvement activities.

What you will need:

• Bachelor of Science in Nursing (BSN)
• Current State of Michigan Registered Nurse License
• Current BLS Certification - American Heart Association
• Three years acute care as a RN
• Preferred: Two years recent acute care utilization management experience, experience in facility audits/appears and processes Ability to work autonomously with little direction and be accountable for outcomes

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.