Registered Nurse (RN) - Care Management Diabetes Educator

Advocate Aurora Health; Waukesha (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

Advocate Aurora Health seeks a Certified Diabetes Educator to manage patient care through remote interactions. The ideal candidate will have 5 years of experience, RN License, BSN, and CDCES certification. This role involves patient outreach, care management, and collaboration with healthcare teams to deliver quality diabetes care while adhering to best practices.

Benefits

Paid Time Off programs

Health benefits (medical, dental, vision)

Flexible Spending Accounts

Defined contribution retirement plans

Educational Assistance Program

Qualifications

• Must have RN License in WI or IL.
• CDCES certification required within 6 months.
• 5 years experience in patient care, focusing on diabetes management.

Responsibilities

• Manage a caseload of patients primarily through telephonic means.
• Execute nursing processes for chronic illness care.
• Collaborate with interprofessional teams for patient care.

Skills

Problem Solving

Interpersonal Skills

Communication

Critical Thinking

Education

Bachelor's Degree in Nursing

Tools

Epic EMR

Job description

Department:

10170 Advocate Aurora Health Corporate - WI Health Coaches

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Position Highlights:

• Remote position
• Monday through Friday 8a-5p (Flexibility needed as may be asked to occasionally work several hours on an evening or weekend, at times, to meet patient needs)

What you'll need:

• RN License (WI, IL, or a compact license, if outside IL or WI)
• CDCES certification.
• BSN
• Requires 5 years in patient care, focusing on chronic illness working as a certified diabetes educator.

Position Highlights:

• Remote position
• Monday through Friday 8a-5p (Flexibility needed as may be asked to occasionally work several hours on an evening or weekend, at times, to meet patient needs)

What you'll need:

• RN License (WI, IL, or a compact license, if outside IL or WI)
• CDCES certification.
• BSN
• Requires 5 years in patient care, focusing on chronic illness working as a certified diabetes educator.

MAJOR RESPONSIBILITIES

• Outreaches to and manages a caseload of patients identified through referrals/consults and/or population stratification algorithms per department expectations. Interacts with patients primarily through telephonic and/or virtual means. In-person care opportunities are addressed on a case-by-case basis.
• Executes nursing process that starts with assessing whole person needs which influence patient outcomes, including (but not limited to): social determinants of health, medication use/adherence, self-management knowledge/skills/abilities, patient-centered goals, and physical symptoms.
• Utilizes clinical expertise, American Diabetes Association standards, and evidence-based practice to identify and analyze complex problems in nursing care of individuals and populations with diabetes; makes recommendations, evaluates alternative solutions, and follows-up with appropriate health care personnel and patients. May adjust diabetes medications from physician-prescribed starting dosage per protocol (with appropriate training/competence) and evaluate effects. Advocates for patients and professionally communicates with leaders and interprofessional team to create a patient-centered plan of care to support optimal patient and population well-being.
• Uses approved technology to interact with patients with diabetes, their equipment, and related data. Technology utilized includes (but is not limited to): soft phone, glucometer, continuous glucose monitor, insulin pump, glucometer data platforms, remote patient monitoring, and video visit software.
• Executes workflows within the electronic medical record and related patient-care platforms per department standards. Documents according to department and professional standards set by American Diabetes Association.
• Communicates and collaborates with interprofessional, cross-continuum team including the primary care team, endocrinologist, hospital care team, care managers, inpatient case managers, pharmacists, social work, community health workers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services.
• Understands value-based care delivery concepts and related contractual obligations and quality performance metrics, and cost-savings objectives. Connects process and outcomes data with personal and department successes and opportunities.
• Functions as an expert resource within department to support continuous learning, high reliability, quality improvement, patient engagement, maximization of technology, and internal teammate skills and knowledge around caring for patients and populations with diabetes.
• Acts as a representative of and liaison to Ambulatory Care Management. Engages in professional interactions that foster collaboration and awareness of care and services within Ambulatory Care Management.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

License/Registration/Certification:

• Registered Nurse license issed by the state in which the team member practices, and
• Registered Certified Diabetes Educator (C.D.E.) by the American Association of Diabetes Educators or eligibility to take Board exam is required. Must obtain C.D.E within 6 months of start date if not certified at time of hire. Assumes responsibility for maintaining certification.

Level of Education: Bachelor's Degree in Nursing

Years of Experience: Requires 5 years in patient care, focusing on chronic illness working as a certified diabetes educator.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Knowledgeable in best practice standards for diabetes care set by professional organizations, such as the American Diabetes Association, or established or emerging evidence.
• Must be self-directed with the ability to work well independently and within a team environment while recognizing and meeting the individual needs of external and internal partners/customers.
• Ability to demonstrate excellent oral, written and interpersonal skills.
• Ability to demonstrate critical thinking, problem solving and excellent organizational skills.
• Ability to work productively and effectively in a complex environment that includes multiple changing priorities.
• Demonstrated ability to work well with physicians and other healthcare professionals in a direct and positive manner.
• Proficient computer/Microsoft-suite skills and previous Epic EMR experience.
• Ability to handle multiple responsibilities.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• Remote work is expected. Office set-up and internet access must meet System and department remote work guidelines.
• Position may require travel between clinic sites so there may be exposure to road and weather conditions.
• Manual dexterity required for operation computer and calculator.
• Visual acuity required to facilitate review of written documents/computer screens, medical records, and to record information accurately.
• Clear oral communications and hearing acuity required for receiving instructions and converse on standard telephone.
• Functional speech and hearing to allow for effective communication of instructions and conversation over the telephone.
• Exposed to normal office environment; including usual hazards related to operating electrical equipment.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$34.90 - $52.35

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.