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You Health Medical Groups is seeking a compassionate Registered Nurse (RN) to work as a part-time Care Coach on the Hims & Hers telehealth platform. In this role, you will provide tailored health coaching, ensure a world-class patient experience, and foster effective communication between patients and healthcare providers, all while thriving in an independent work environment.
You Health Medical Groups is seeking a dedicated and compassionate Registered Nurse (RN) to join our dynamic team as a part-time Care Coach. This role will facilitate seamless communication between patients and healthcare providers, ensuring that patients receive a world-class patient experience through the Hims & Hers telehealth platform. This is a 1099 independent contractor position designed for candidates who excel in self-directed, flexible work environments.
Responsibilities:
Provide individualized health coaching tailored to each patient's unique needs, preferences and circumstances, ensuring a world-class patient experience.
Communicate clearly and empathetically to address patients' questions and concerns.
Consistent utilization of protocols and standard operating procedures (SOPs) to ensure compliance and consistency in care delivery.
Serve as a primary point of contact for patients using our telehealth services, providing support, guidance, and assistance throughout their healthcare journey.
Foster effective communication and collaboration between patients, healthcare providers, and members of the Hims & Hers support team to help patients get the answers they need.
Document patient care and guidance in the patients’ EMR in accordance with medical standards.
Conduct ongoing patient care duties, special projects as needed, and additional duties as assigned by their manager and/or clinical leadership.
Qualifications:
Active Registered Nurse (RN) license.
Diploma in nursing or related field. Bachelor’s degree preferred.
Strong interpersonal and communication skills, with the ability to empathize with patients and effectively convey information.
At least two years of relevant clinical experience/direct patient care.
At least one year of telehealth experience is strongly preferred.
Thrives when working independently.
Proficiency in using telecommunication technology and electronic medical record (EMR) systems.
Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
Commitment to patient advocacy, privacy, and confidentiality.
Knowledge of healthcare regulations and compliance standards (HIPAA, etc.).
Direct patient care experience with Mental Health and/or Weight Management patients is preferred.
Benefits:
Flexible work schedule
Malpractice insurance and tail coverage provided
Comprehensive clinical guidelines and additional training
Software and technology support
Care Coaches serving patients on the Hims & Hers platform are employed by You Health Medical Groups. The Hims & Hers Telemedicine team handles the business operations, allowing you to concentrate on delivering top-notch patient care.
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.
You Health Medical Groups considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
You Health Medical Groups is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. You Health gives consideration to all qualified applicants without regard to any protected status, including disability.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit ourGlobal Candidate Privacy Statement.