Registered Nurse, Remote Triage, evenings & weekends

ChenMed; Memphis (TN); Remote; USD 60,000 - 75,000; Full time

Job summary

A healthcare provider is seeking a Registered Nurse for Remote Triage to provide telephonic patient care advice and collaborate with caregivers. This role requires an Associate Degree in Nursing and strong communication skills. Prospective candidates should have 3+ years of acute clinical experience and the ability to work effectively in a telehealth environment. The organization offers great compensation and opportunities for career growth.

Benefits

Comprehensive benefits

Career development opportunities

Work-life balance

Qualifications

• 3+ years of acute clinical nursing work experience preferred.
• Virtual care experience preferred.
• Basic Life Support certification required.

Responsibilities

• Provide telephonic triage directional patient care advice.
• Monitor patient health and promote wellness.
• Collaborate with an interdisciplinary care plan team.

Skills

Telehealth experience

Patient assessment

Communication skills

Critical thinking

Education

Associate Degree in Nursing

Bachelor’s Degree in Nursing

Job description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Registered Nurse, Remote Triage, is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. Providing on-call coverage, the incumbent in this role provides remote clinical advice and assessments within license and as possible given technology and medium. The registered nurse collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care.

The schedule for this position is:
Mondays 1630-0830
Tuesdays 1630-0030
Saturdays 0730-1530
Sundays 0730-1530

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families.
• Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness.
• Based on technology available, monitors a patient’s blood oxygen levels, heart rate, respirations, blood pressure and blood glucose as well as other assessment measures.
• With the help of video chatting, identifies patient’s symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcomes for patient and family.
• Collaborate with on-call providers as needed to support expected clinical outcomes for the patient and family.
• Evaluates and documents progress toward the anticipated outcome. Assist in ensuring achievement of optimal patient outcomes using Telemedicine. Documents interventions in a readable, understandable language.
• Aids in enhancing the quality and efficacy of the organization’s telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program efficacy.
• Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible.
• Performs other duties as assigned and modified at manager’s discretion.

EDUCATION AND EXPERIENCE CRITERIA:

• Associate Degree in Nursing required, Bachelor’s Degree in Nursing preferred
• Nurse Licensure Compact required- multistate nursing license required
• Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required
• Minimum of 3 years acute clinical nursing work experience in emergency services or triage responsibilities, highly preferred
• Minimum of 1 year virtual care experience preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.