Registered Nurse - Remote (Perdiem)

Trinity Health; United States; Remote; Part time

Job summary

A leading healthcare provider seeks a Triage Nurse to deliver quality, accessible healthcare. The role involves telephonic clinical assessments and health education, supporting patients across various outpatient programs. Ideal candidates will have strong communication skills and a current New York nursing license.

Qualifications

• Experience working with patients with chronic medical conditions.
• Ability to document in electronic health records thoroughly.

Responsibilities

• Manage incoming calls from patients and assess their needs.
• Provide professional advice and education based on clinical judgement.
• Document pertinent information for all calls.

Skills

Communication

Organizational Skills

Customer Service

Critical Decision Making

Multi-tasking

Education

Current license to practice in New York

Basic Life Support certification

Job description

Employment Type: Part timeShift: Day Shift Description: Perdiem - Covers triage (must live within 1 hour of the office)

Office Hours are Monday- Friday days (this may change to meet the needs of the organization).

Schedule is sent out monthly

5586 Legionnaire Dr. #1
Cicero, NY 13039
[phone]

JOB SUMMARY :

Implement, support, and maintain the mission of St. Joseph’s Physicians Primary Care, to deliver quality, accessible healthcare with compassion and service excellence.

The Triage Nurse performs telephonic clinical assessment and health education across the life span, determining appropriate disposition and follow up plan of care. Our outpatient programs provide patient centered care in family medicine, OB/GYN, pediatrics and behavioral health. Training includes an orientation period allowing you to become familiar with each departments work flow. We incorporate a primary care nursing model with a team approach to meet the needs of the patient population.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

· Responsible for the management of incoming calls from patients, assessing their needs and providing appropriate clinical responses within their scope of practice. Perform a systematic, comprehensive assessment of the patient to determine the urgency of patient symptoms and recommend the proper level of care required Ability to make critical independent decisions related to the clinical information received from patients during triage and prioritize appropriately Provide professional advice, education and options based on assessment and clinical judgement within scope of Practice Act as a clinical liaison for patients, families and other members of the patient care team, escalating patient issues as needed Accurately documents pertinent information for all calls Assists Call Center with clinical questions, as needed

ADDITIONAL DUTIES:

· Obtain pertinent Medical Records from other facilities

· Assess patients for any immediate care needs and redirect to appropriate care team/providers

· Participate in team meetings and offers feedback to/from staff and providers

· Maintain a safe, clean and neat environment for patients and personnel

· Demonstrate adaptability and accept change in a positive manner

· Readily assists other staff members upon completion of assigned duties

· Assists in orienting and training new colleagues

· Responsible for keeping up to date on corporate communications such as email and internal network such as the NY BEA, SJEN, etc.

· Responsible for completing and maintaining all required training relative to job function

· Act as a role model to all employees

· Understands and exemplifies a strong adherence to professional code of conduct, departmental policies and procedures.

· Follow all policies and procedures mandated by St Joseph’s Physicians and the governing bodies regarding HIPAA and OSHA.

· Abide by the policies and procedures set forth in the St Joseph’s Health Employee Handbook.

· Ensures quality nursing care is rendered to all patients in accordance with the New York Nurse Practice Act, National Standards of Practice, and Nursing and Clinical Service standards of care and practice.

· Utilizing the Nursing Process is involved in the provision of direct care of patients and families .

· Perform other duties and responsibilities as required or requested.

KNOWLEDGE, SKILLS AND ABILITIES:

· Excellent communication and organizational skills

· Strong customer service skills, including active listening, empathy, respect, restatement and the use of open-ended question

· Ability to multi-task and adapt to shifting priorities

· Proficiency in making critical independent decisions and prioritize appropriately

· Ability to document in electronic health records thoroughly and appropriately

· Knowledge of office workflows and interoperability

· Demonstrate ability to work independently and as a team

· Maintain high degree of discretion when dealing with confidential information

· Detail oriented and self-motivated

EDUCATION AND EXPERIENCE:

· Current license or valid permit to practice in the State of New York

· Current Basic Life Support certification

· Experience working with patients with chronic medical conditions

· Demonstrates ability to communicate and form working relationships with individuals at all levels of the organization

PHYSICAL DEMANDS:

· Medium work: must be able to lift 25 pounds frequently; occasionally lifting maximum of 50 pounds. Will require ability to stand, walk, sit, bend, twist, squat and reach.

WORK ENVIRONMENT AND HAZARDS:

· Clinical setting. Exposure Class I

Pay Range: $33.00 - $45.70

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.