Registered Nurse - Referral Clinical Coordinator

Veterans Health Administration, Department of Veterans Affairs; Sioux Falls (SD); On-site; USD 85,000 - 110,000; Full time

Job summary

Join the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse to help Veterans access timely, high-quality care through community providers. You will coordinate referrals, manage complex care needs, and collaborate with interdisciplinary teams to advocate for Veterans across their care journey.

You will support seamless transitions between community care and VA services, facilitate timely access to services, and contribute to care coordination and decision-making

Qualifications

• RN licensure in any US state
• English proficiency per VA standards
• ACEN/CCNE accreditation or bridge program pathway

Responsibilities

• Coordinate community care referrals and episodic health care services to ensure timely access to treatment.
• Manage complex care needs through clinical assessment and case management.
• Collaborate with VA clinicians, community providers, and interdisciplinary teams to ensure effective communication and coordinated care.

Job description

Summary

Join the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse and help Veterans access timely - high-quality care through community providers. In this rewarding role - you'll coordinate referrals - manage complex care needs - collaborate with interdisciplinary teams - and advocate for Veterans throughout their care journey. Make a meaningful impact by improving access to services - supporting informed decisions - and ensuring seamless transitions back to VA care.

Qualifications

Basic Requirements:

• English Language Proficiency
• In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
• OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
• Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
• (Reference VA Handbook 5005 - Appendix G6)
• OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
• Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
• Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
• Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
• Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
• The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https:/apply.usastaffing.gov/ViewQuestionnaire/13104034
• Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
• An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
• Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
• An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
• Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
• Self-directed in goal setting for managing complex client situations
• An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
• OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
• OR a Master's degree in nursing (MSN) and no additional professional nursing experience
• OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
• Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
• A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
• OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
• OR a Doctoral degree in Nursing with no professional nursing experience
• OR a Doctoral degree in a *related field with a BSN with no professional nursing experience
• Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
• MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
• *Note: Foreign education programs/degrees are not creditable as related degrees
• Preferred Experience: 3-5 years of Case Management/Care Coordination experience prferred 3-5 Years of Med-Surg experience preferred Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position
• Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Duties

• Make a lasting difference in the lives of Veterans by joining the Community Care team at the Sioux Falls VA Health Care System as a Referral Clinical Coordinator Registered Nurse
• This position offers a unique opportunity to bridge the gap between VA and community health care services - ensuring Veterans receive coordinated - timely - and appropriate care
• You'll work alongside dedicated health care professionals - community providers - and interdisciplinary teams to navigate complex care needs - strengthen continuity of care - and empower Veterans to make informed health care decisions
• Through clinical expertise - advocacy - and innovative problem-solving - you'll help improve access to essential services while supporting quality outcomes and responsible resource utilization
• Join a collaborative environment where your nursing skills - professional growth - and commitment to Veteran-centered care contribute directly to the success of the VA mission
• Duties include - but are not limited to: Coordinate community care referrals and episodic health care services - ensuring Veterans receive timely access to appropriate treatment from community providers
• Manage complex care needs through clinical assessment - case management - and coordination of services that promote continuity of care and positive health outcomes
• Collaborate with VA clinicians - community providers - and interdisciplinary teams to facilitate effective communication - treatment planning - and coordinated health care delivery
• Advocate for Veterans and their families by clarifying treatment options - addressing barriers to care - and supporting informed health care decisions
• Facilitate seamless transitions between community providers and VA services - strengthening continuity of care and ensuring Veterans remain connected to their VA health care teams
• Utilize clinical triage technology and nursing judgment to evaluate referral needs - prioritize services - and support timely access to appropriate care
• Support chronic disease management by coordinating health care services - engaging Veterans in care planning - and promoting effective management of ongoing health conditions
• Participate in quality improvement initiatives and evaluate health care resources to enhance referral processes - improve care coordination - and promote efficient - cost-effective services
• VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday -Friday 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position
• Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers
• This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest
• As an employee operating in a Whole Health System of care - you will operate in a model with three core elements - seeking to create a personalized health plan for each Veteran
• This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community
• This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.