Registered Nurse - Quality Risk Manager

Veterans Health Administration; Spokane (WA); Hybrid; USD 82,000 - 159,000; Full time

Benefits offered by this job

Telework eligible

Job summary

Veterans Health Administration is seeking a Registered Nurse - Quality Risk Manager to provide clinical leadership in quality and safety across the Medical Center and off-site locations. The role emphasizes managing complex patient care, data-driven improvement, and sustaining a culture of safety in alignment with HRO principles.

Key duties include program leadership, data collection and reporting, and collaboration with facility leadership and councils to advance quality outcomes.

Responsibilities

• Demonstrates leadership and creative approaches to improvement in quality-of-care outcomes.
• Collects data, monitors staff compliance with policies, and provides reports detailing trends for the QM program area.
• Participates in facility councils, committees, and workgroups to support the QM program.
• Leads with planning, effective communication, and High Reliability Organization (HRO) practices to enhance safety and healthcare delivery.
• Supports facility leadership in planning, organization, development, and evaluation of the quality program.

Job description

• Department: Department of Veterans Affairs

The Registered Nurse - Quality Risk Manager functions as a clinical expert and executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex patient care. Assesses, plans, implements, and evaluates delivery of care based on age specific components.

Key Responsibilities

Duties and responsibilities include but are not limited to the following: Demonstrates leadership, experience, and creative approaches to improvement in quality-of-care outcomes. Demonstrates performance and leadership that is broad enough to improve the care for a group of patients.

Responsible for their assigned QM program area activities for the Medical Center and all off-site locations in addition to providing coverage to other QM programs as needed to ensure continuity of mandatory monitoring, auditing, and reporting. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.

Collects data, monitors staff compliance with relevant policies, directives, and standards, provides reports detailing trends, and provides direct staff support to all services in planning, designing, integrating, implementing, modifying, and administering, a comprehensive QM program area. Participates in several facility councils, committees, and/or workgroups.

Executes the position responsibilities that demonstrate effective leadership, detailed planning, professional communication, creative and innovative approaches to the improvement of safety/healthcare program development and possesses an ability to organize priorities. Works in concert with leaders and others to sustain a culture of safety, modeling High Reliability Organization (HRO) practices.

Performs duties directly contributing to high quality and safe patient care within the Veterans Health Administration (VHA). Duties require the ability to apply specialized principles and practices to ensure a systems approach to healthcare delivery. Directly supports facility leadership in areas of planning, organization, development, direction, and evaluation of the quality program within the facility.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 8AM - 4:30PM, Monday - Friday Telework: Available, Ad-hoc only and based on agency policy, not regular or reoccurring.

Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $81583 - $158689/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.