Registered Nurse - Quality Manager

Veterans Health Administration

Seattle (WA)

On-site

USD 114,000 - 169,000

Full time

3 days ago

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Job summary

The Veterans Health Administration seeks a Quality Manager (Registered Nurse) to lead quality-of-care improvement efforts, supervise staff, and drive regulatory compliance. You will oversee data analysis, performance metrics, and accreditation readiness, working with leadership to align with strategic goals and patient safety initiatives.

Responsibilities include monitoring corrective actions, guiding committees, and helping redesign processes to improve outcomes across care delivery in the

Qualifications

Active RN license in the US.
Experience leading quality improvement initiatives.
Familiar with JC, CARF, VHA directives.
Ability to analyze data and present findings clearly.

Responsibilities

Supervise staff and coordinate plans to assess, implement, monitor, and evaluate quality and safety of care.
Lead regulatory compliance activities with oversight bodies (JC, CARF, OSHA, OIG, etc.).
Develop and implement policies and procedures in line with strategic goals.
Oversight of accreditation readiness and quality reviews (JPSR, EPRP).
Provide data analysis expertise and dashboard oversight for quality metrics.

Skills

Leadership

Quality improvement

Regulatory compliance

Data analysis

Nursing license

Job description

Department: Department of Veterans Affairs

The Quality Manager (QM) Registered Nurse demonstrates leadership, experience, and creative approaches to improvement in quality-of-care outcomes. The QM demonstrates performance that is broad enough to improve the care for a group of patients.

Key Responsibilities

Duties include but are not limited to: The QM is a self-directed nursing professional who supervises staff, assesses plans, implements, coordinates, monitors and evaluates the quality and safety of the delivery of care for the organization.

Assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies such as, Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Occupational Safety and Health Administration (OSHA), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and VHA performance measures, supporting performance improvement work, and supporting and guiding the work of committees.

The QM ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks. Supports performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display.

In conjunction with the Quality Director, consults and acts as a resource to leadership and staff in standards interpretation implementation, patient safety, infection control, risk management, and re-design of processes and structures to improve care outcomes. Develops and implements policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.

The QM oversees monitoring of corrective actions from survey findings and assists services who are performance outliers. Provides oversight for programs such as the Joint Patient Safety Reporting (JPSR), and Peer Review. Responsible for ensuring completion of clinical quality reviews, clinical data analysis, and identifying opportunities for improvement.

Provides clinical and administrative recommendations relative to all Strategic Analytic Improvement Learning (SAIL) outcomes, External Peer Review Program (EPRP) metrics, and driving improvement initiatives within the medical center. The QM provides oversight for the coordination of accreditation readiness activities focused on standards compliance, education of staff on standards, VHA requirements, and customer satisfaction for internal and external stakeholders.

Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. Leads staff through performance evaluations, provide guidance and support on changes, and change management projects.

The QM supports all Quality service line work to include but not limited to Accreditation, System Redesign, Infection Prevention, Patient Safety, Risk Management, High Reliability Organization (HRO), accountability, and evidence-based practices.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 8:00am-4:30pm Telework: This position is eligible to telework on an as needed (ad hoc) basis, determined by the needs of the service and by agency policy.

Virtual: This is not a virtual or remote position. Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $113796 – $169049/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-13.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.