Registered Nurse - Patient Safety Manager

Veterans Health Care System of the Ozarks; Fayetteville (AR); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Federal benefits

Job summary

The Veterans Health Care System of the Ozarks is seeking an RN Patient Safety Manager to oversee the organization’s patient safety program across all service lines. The role centers on applying nursing processes and safety principles to assure high-quality, patient-centered care for veterans.

Responsibilities include coordinating safety policies from NCPS, training staff, and maintaining clear communications with VHSO leadership to translate safety theories into actionable practice daily.

Qualifications

• Active RN license in the United States.
• Experience in patient safety or quality improvement.
• Ability to lead cross-disciplinary teams.

Responsibilities

• Lead the facility's patient safety program across service lines.
• Coordinate RCA and safety initiatives and promote safety culture.
• Train clinicians and staff on patient safety processes.
• Communicate safety policies with leadership and NCPS.

Skills

Nursing leadership

Patient safety

Clinical nursing

Education

RN license

Job description

Summary

The Registered Nurse (RN) Patient Safety Manager (PSM) is responsible for utilizing the nursing process and practice principles to ensure the delivery of safe, high-quality, patient-centered care at the Veterans Health Care System of the Ozarks (VHSO). The RN provides substantial and continuous responsibility for the oversight, coordination, implementation, and evaluation of the Patient Safety Program across all service lines and disciplines.

Major Duties

The RN is responsible for influencing the organizational culture in the continued mission to provide safe, quality healthcare to our veteran service population. RN is responsible for designing, implementing, and maintaining an organizational Patient Safety Program for the employees who contribute to patient care and activities. Duties include but are not limited to: Coordinates and implements patient safety policies and activities developed by the National Center for Patient Safety (NCPS) and is the facility's key person to help build and implement patient safety systems and promote safety within Veterans Health Administration (VHA) facilities and for Veteran patients in all healthcare setting. Coordinates patient safety efforts across all service lines and disciplines. Works with all levels of staff, including top-level management, Root Cause Analysis (RCA) team members, RCA team leaders, and RCA recorders. Collaborates with and directs patient safety activities of personnel within the facility, such as infection control professionals, risk managers, and quality managers, and is responsible for translating patient safety policies, theories, and strategies into action within the complex interrelationships that influence patient safety. Trains and implements patient safety and RCA processes for clinicians, management, and all relevant support personnel, including those at associated locations such as home-care operations. Maintains clear communication between VHSO and NCPS, sharing relevant patient safety information, lessons learned, and national updates that have potential impact beyond the local level. Performs duties contributing to the administrative management of the healthcare delivery system, applying specialized principles and practices of healthcare management to support the safe operations of the organization. Supports facility leadership in planning, organization, development, direction, and evaluation of the patient safety program within the facility. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday, 7:30am - 4:30pm, subject to change based on the needs of the facility. Telework: Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Must be able to independently operate Government Vehicle. Must provide clean driving record report from the DMV during the pre-employment process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the \"Required Documents\" section of this announcement.

Evaluations

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes: Long-form resume/Curriculum vitae (CV) SF-50/ Notification of Personnel Action Resume Requirement: Your resume must include the following information: Job title, description of duties, beginning and ending date (month/year) of employment, and average hours worked per week, name of Institution to include degree conferred date, and License State / Expiration Date. Part-Time Experience: Part-time experience is creditable according to its relationship to a full-time workweek. For example, if you are employed 20 hours per week, or on a half time basis, would receive one full-time workweek of credit for each two weeks of service. SF-50, Notification of Personnel Action (if applicable for Eligibility): Most recent SF-50 if you are a current or former Federal employee In addition to your most recent SF-50, other examples of SF-50's to include in your application packet include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old. The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Cover Letter DD-214/ Statement of Service Disability Letter (VA) License Long-form resume/Curriculum vitae (CV) Other (1) Performance Appraisal Professional Certification SF-15 SF-50/ Notification of Personnel Action Transcript Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 \"Application for 10 Point Veteran Preference\" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Other Information

This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.