Job Summary
Newport News, Virginia
Hiring Range $68,000.00 - $93,500.00/Annual
Full Time Days Available
Responsibilities
- Responsible for the daily management of the rCare safety event reporting system application, and related processes and business rules related to the components of the safety event feedback loop to include: detection of safety issues; capture of safety issues; escalation of safety issues to the Clinical Risk Manager and senior leadership; classification of safety events; analysis of safety event data; prioritization of investigation(s); conducting investigations applying just culture principles to identify root causes and contributory factors; formulating safety solutions and system improvements; implementing changes in work systems to correct system and process vulnerabilities and monitoring the effectiveness of solutions to prevent recurrence.
- Supports and coordinates the facility safety program, ensures structure supports required reporting for programs.
- Supports and coordinates safety risk assessment, and identifies risks and improvement opportunities based on analysis of facility data, emerging national, state and local quality of care trends and issues.
- Maintains knowledge of safety culture survey tools and methods.
- Coordinates and participates in annual assessment of safety culture as needed and assigned.
- Oversees safety data management, assures data is accurate, timely and displayed in a meaningful way to end users.
- Has deep knowledge of safety data applications and serves as content expert on navigation and use.
- Supports in the development and design of annual plan for education and training.
- Design, coordinate and provide just culture, safety and safety improvement related training to leadership and team members.
Qualifications
- Education Bachelors Degree, Nursing (Required)
- Experience 5-6 years Acute care clinical experience (Required)
- 3-4 years Related experience in a hospital health care quality, safety and/or risk management setting (Required)
- 3-4 years Experience in project development, project management, data management, and data analysis (Required)
- Knowledge of performance improvement models, methods, and systems (Required)
- Knowledge of clinical quality, patient safety and/or satisfaction performance measures/indicators, data definitions and sources, and relevant national databases and benchmarks (Preferred)
- Knowledge of healthcare quality, safety and satisfaction data design, collection, aggregation, and summarization (Preferred)
- Demonstrated leadership on projects providing subject matter expertise and technical direction to other project team members (Preferred)
Licenses and Certifications
- Registered Nurse (RN) - Virginia Department of Health Professions (VDHP) or licensed in a compact state Upon Hire(Required)
- Certified Professional in Patient Safety (CPPS) - Institute for Healthcare Improvement (IHI) within 1 Year(Required)
- Certified Professional in Health Care Risk Management (CPHRM) - American Hospital Association Certification Center within 1 Year(Required)
- Certified Professional in Healthcare Quality (CPHQ) - National Association of Healthcare Quality Healthcare Quality Certification Board (Preferred)
- Healthcare Accreditation Certified Professionals (HACP) - Center for Improvement in Healthcare Quality (Preferred)
- Lean Six Sigma Black Belt - Lean Methods Group (Preferred)
Company Culture
Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team.
We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities.