Registered Nurse Patient Navigator Senior - Longview Specialty Cardiology

CHRISTUS Health; Longview (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

CHRISTUS Health in Longview, TX seeks a Registered Nurse Patient Navigator Lead. This role provides health coaching, case management, and analysis to support disease management and integrated care within CHRISTUS services.

The incumbent leads program development, collaborates with physicians and providers, and analyzes data to improve outcomes and reduce risk for high-priority patient populations. Full-time, 8 AM to 5 PM, with a focus on quality and integrity.

Qualifications

• RN license in Texas or a compact state.
• Associate's Degree in Nursing.
• 3 to 5 years of healthcare experience in care coordination or case management.

Responsibilities

• Oversee development and management of an integrated medical benefit program including case management and health/disease management.
• Coordinate caseload patient care across the continuum.
• Interact with providers and plan members in case management activities to provide efficient service.
• Identify high-risk individuals and develop programs to reduce financial and health risks.
• Monitor and evaluate the effects of case management on the patient population.
• Prepare cost analyses and reports to determine reasonableness of claims.

Education

Associate's Degree in Nursing

RN License in state of employment or compact

Job description

Summary

The Registered Nurse Patient Navigator Lead is a Registered Nurse or licensed Nurse Practitioner who provides health and wellness coaching, case management services, analysis and expertise regarding CHRISTUS services. These services will be provided by monitoring cases and claims, analyzing biometric and health risk assessment data, organizing disease management programs and proactively interacting with members, physicians and other providers. Incumbent oversees integrated data warehouse including program utilization, disease management programs and contracted provider network support.

Responsibilities

• Oversee the development, implementation and management of an integrated medical benefit program including case management and health/disease management.
• Establish a system for coordinating the caseload patient's care throughout the continuum of care.
• Use standard tools, databases and methodologies to support the health benefit program and provide leadership in managing cases, events and diseases that are determined to be targeted priorities by Senior Management of contracted employers.
• Interact with providers and plan members in case management medical activities to provide the most efficient and effective service.
• Identify targeted chronic diseases/high risk individuals (with vendor support) and develop programs to reduce the financial and health risks, using internal hospital programs/services whenever possible.
• Monitor and evaluate the effects of case management on the patient population.
• Create outcomes-management focus by interdisciplinary analysis of specific clinical, financial and satisfaction elements for the patient population.
• Assist in the analysis of demographics, utilization and reimbursement.
• Prepare cost analysis and other reports to determine the reasonableness of claim/cost data and utilization rates.
• Make recommendations based on data analysis for benefit structure, pharmacy formulary, deductibles, co-pays, out of pocket, etc. to contracted employer groups.
• Maintain consistent attendance, punctuality and personal appearance in accordance with CHRISTUS attendance and dress code policies.
• Uphold organizational values by treating others with respect, keeping commitments and working ethically and with integrity.
• Attend meetings as required and participate in team activities. Exhibit confidence, motivate and inspire others.
• Establish and maintain effective working relationships with team members, patients and the public by demonstrating the ability to communicate verbally and in writing while responding clearly and effectively.
• Demonstrate the ability to read and respond to e-mail and appointment requests in a timely manner and on a regular basis.
• Use time efficiently, plan for additional resources, set goals and objectives and work in an organized manner.
• Demonstrate safety practices and maintain a safe environment for patients, visitors and fellow team members by following established safety and infection control standards.

Requirements

Education/Skills

• Associate's Degree in Nursing

Experience

• 3 to 5 years of experience

Licenses, Registrations, or Certifications

• RN License in state of employment or compact BLS

Work Schedule

8AM - 5PM Monday-Friday

Work Type

Full Time