Registered Nurse - Outpatient - Ambulatory Afterhours Triage - Fully Remote

Indiana University Health, Inc.; United States; Remote; USD 65,000 - 95,000; Part time

Benefits offered by this job

Sign-on bonus

Job summary

Indiana University Health, Inc. is seeking experienced Registered Nurses to join the System Nursing Call Center as part-time, fully remote staff. This after-hours role delivers triage and clinical support to patients across Indiana, with evening, night, and weekend options.

Requirements include 3–4 years of RN triage experience, active IN RN license or NLC, ASN; BSN preferred, and BLS certification. A $30,000 sign-on bonus is available for external applicants.

Qualifications

• 3–4 years of inpatient or outpatient RN triage experience.
• Active RN license in Indiana or Nurse Licensure Compact.
• BLS certification through the AHA annually.
• Associates of Nursing (ASN); BSN preferred.

Responsibilities

• Provide after-hours telephone triage and clinical support remotely.
• Assess patient needs and determine appropriate level of care.
• Educate patients and manage prescription refills when needed.
• Serve as liaison between patients and providers during after-hours.

Skills

RN triage

Telehealth nursing

Clinical assessment

Patient education

Education

ASN

BSN preferred

Job description

Part-time positions are being offered with various scheduling options available, including 8-hour and 12-hour shifts.

Fully Remote Position. Candidates must live and maintain primary residency in Indiana to be considered for this opportunity.

As Indiana's most comprehensive healthcare system, IU Health is committed to delivering exceptional care 24 hours a day, 7 days a week, and is seeking experienced Registered Nurses to join our growing System Nursing Call Center (SNCC) team. In this role, you will provide after-hours telephone triage and clinical support to patients across the state of Indiana. Candidates must have a minimum of 3-4 years of inpatient or outpatient RN triage experience . Applicants from outside of IU Health are eligible for a $30,000 sign-on bonus.

This remote after-hours opportunity offers evening and overnight shifts during the week, as well as weekend day and overnight shift options. Ideal for experienced nurses who thrive in autonomous practice, the role combines symptom-based telephone triage and prescription refill management. Using clinical expertise and evidence-based protocols, nurses remotely assess patient needs, determine the appropriate level of care, provide patient education, and serve as a key liaison between patients and providers. During after-hours operations, nurses focus on urgent patient concerns when ambulatory clinics are closed, managing a diverse population of patients.

Initial onboarding and training is delivered through a hybrid model that combines onsite and virtual learning with experienced Clinical Coaches and Nurse Educators. Newly hired nurses should expect occasional travel to Indianapolis for required in-person training sessions during the onboarding period.

Requirements

• Requires an Associates of Nursing (ASN); Bachelors of Nursing (BSN) preferred.
• Requires 3-4 years of relevant experience.
• Requires that the RN has graduated from a nationally accredited nursing program.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Requires basic life support (BLS) certification through the AHA annually.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires the ability to assess patients without face-to-face interaction.

Why Join IU Health?

At IU Health, you'll find more than a job, you will build a meaningful nursing career. We invest in our nurses through professional development, continuing education, collaborative leadership, and opportunities to expand clinical expertise while making a difference for patients across Indiana.

Thanks for your interest in joining the team!