Registered Nurse-Case Manager, Case Coordinator

U.S. Department of Veterans Affairs; Wilkes-Barre (Luzerne County); On-site; USD 62,000 - 116,000; Full time

Benefits offered by this job

PTO 50 days/year

Federal pension

Health insurance

Licensure support

Fixed schedule: Mon-Fri 8:30–5:00

Job summary

U.S. Department of Veterans Affairs, Veterans Health Administration, is seeking a Registered Nurse-Case Manager to coordinate care across the continuum, focusing on patient education and self-management. The RN will assess needs, manage medications, and ensure quality care.

Responsibilities include telemetry care, ACLS/BLS certification, and ensuring documentation accuracy. The role supports patient safety during detoxification and works within VA policies.

Qualifications

• ACLS and BLS certifications required or be eligible.
• Experience with telemetry monitoring and cardiac rhythm interpretation preferred.
• Strong documentation and nursing process knowledge required.

Responsibilities

• Assess postoperative medications and develop a care plan.
• Coordinate care focusing on education, self-management, and patient satisfaction.
• Provide patient health education to patients and families.

Skills

ACLS certification

BLS certification

Telemetry experience

Patient education

Education

Nursing degree

RN licensure (unrestricted)

Tools

BCMA

Telemetry equipment

Job description

Registered Nurse-Case Manager, Case Coordinator

• Department: Department of Veterans Affairs

The Registered Nurse (RN) Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care

Key Responsibilities

Assesses patient post-operative medications and develops a sound plan of care based on assessment. Knowledgeable of the nursing care needs of patients as they relate to medical/surgical diagnosis. Demonstrates knowledge of the principles of wound prevention of care. Provides IV care based on medical center policies. Performs accuchecks.

Recognizes and responds to emergency situations to include Code Blue (cardiac arrest); Code White (aggressive patients); Code Red (fire); Code Black (disaster). Appropriately assesses need for safety devices and utilizes same in accordance with policy. Provides patient health education to patients and families with regard to current treatment, health issues, and patient/family concerns in accordance with educational level of patient/family.

Complies with documentation standards. Administers medications in accordance with medical center policies via Bar Code Medication Administration (BCMA). Provides guidance to para professional and non-professional staff. Is able to care for patients withdrawing from alcohol, responding to significant symptoms and maintaining patient safety during detoxification. Directs care of the patient in restraints, assessing for physical needs. i.e.

nutrition, hydration, toileting and range of motion exercises. Responsibilities of Registered Nurses who have completed Telemetry Education and competency to care for patients admitted under Acute Telemetry include, but are not limited to: Applying, adjusting, and monitoring specialized telemetry equipment for patient care. Identifying and documenting cardiac rhythm and other electronic displays.

Recognizing cardiac rhythm changes with immediate notification to the medical team. Documenting and recording electronic displays. Completing & maintaining certification in ACLS and BLS. Completing the annual cardiac telemetry education as assigned. Cover as monitor technician as assigned. Following all Wilkes-Barre VA Medical Center policies, procedures, and Standard Operating Procedures governing the Acute Telemetry program.

VA offers a comprehensive total rewards package:

• VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Licensure: 1 full and unrestricted license from any US State or territory
• Work Schedule: Monday -Friday 8:30am-5:00pm
• Telework: Not Available
• Virtual: This is not a virtual position.
• Relocation/Recruitment Incentives: Authorized EDRP Authorized: Not authorized Permanent Change of Station (PCS): Not Authorized

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $62228 – $116260/yr.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Public' hiring path.