Registered Nurse Case Manager

UNIFI Healthcare; Aiken (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Relocation assistance

Job summary

UNIFI Healthcare in Aiken, SC is seeking a Registered Nurse Case Manager to oversee patient care plans in the home setting, liaising with families and the clinical team to ensure quality care.

The role requires strong clinical skills, leadership, and the ability to coordinate care across multiple disciplines, with a focus on compassionate, patient-centered service. This is a full-time position supporting patients in their homes across the service area.

Qualifications

• Current RN licensure
• Minimum 3 years progressively responsible clinical experience
• Excellent writing, organizational, and time management skills
• Prior management or leadership experience
• Ability to work independently, multi-task, prioritize, and function in a team environment
• Must possess a professional, courteous, compassionate and customer‑oriented demeanor
• Must be discrete, trustworthy, and possess a high level of integrity
• Excellent computer and internet skills
• Must be able to do bending and lifting required for effective patient related care
• Must be able to safely lift 40-50 lbs.
• Must dress in a professional manner when visiting clients (scrubs and nametag preferred)

Responsibilities

• Performs documentation/chart review to ensure accuracy and that the client’s POC is being followed. Submits clinical documentation (weekly billing and payroll information) within deadlines.
• Maintains accurate information in QuickBase for all assigned clients and updates information promptly.
• Manages care implementation with attention to quality patient care and patient family satisfaction.
• Coordinates care authorization with Authorization Specialist to establish the foundation for the client's treatment plan, including new admissions and recertifications.
• Provides implementation, evaluation, and oversight of individual patient POC that aligns with physician orders.
• Provides education to client regarding benefits and utilizes team members or outside services to accomplish objectives.
• Maintains ongoing responsibility for assigned caseload.
• Attends pertinent MD appointments with the client or coordinates coverage as needed.
• Builds rapport with patient families in implementing and managing care.
• Assists staffing with scheduling workload for maximum efficiency and meets deadlines.
• Maintains open communication with DON, ADONs, other Case Managers, and staff.
• Communicates important information about deaths, hospitalizations, or changes in condition via email to leadership and billing.
• Provides clinical guidance and coaching to staff and families.
• Attends monthly Case Management meetings and participates in in-service programs.
• Participates in company committees and client home visits as needed.
• Follows Agency Policies & Procedures and regulatory guidelines.
• Maintains knowledge of professional nursing standards and scope of practice.
• Participates in Case Management team responsibilities and ensures continuity of care.
• Delivers compassionate service and supports families with professionalism during all interactions.
• Available during office hours to ensure accessibility for patients and families.

Skills

Time management

Multitasking

Communication

Leadership

Independent work

Education

RN licensure

Job description

Registered Nurse Case Manager

UNIFI Healthcare, Aiken, South Carolina, United States

About this position

At Unifi Healthcare, we are reimagining what healthcare can be—accessible, compassionate, and truly patient-centered. Our mission is to deliver a seamless, personalized experience that empowers individuals and supports them through their healthcare journey, helping people live longer, safer lives in the comfort of their own homes. Through our growing network of services and partners, we are building a model that reduces complexity, supports caregivers, and reimagines how at home healthcare is delivered across the U.S.

The RN case manager is responsible for ensuring quality patient care via development, implementation, and evaluation of individual patient care plans within the home setting. The Case Manager serves as the liaison between the Agency and patient families. They are responsible for day-to‑day management, coordination, and supervision of the related clinical activities within their assigned service area utilizing professional standards of care and Agency Policy & Procedures. The RN Case Manager reports directly to the Assistant Director(s) of Nursing in their assigned area and to the Director of Nursing utilizing the chain-of-command. Case Managers are expected to create and support positive environments through a personal commitment to the Company’s growth, vision and values.

Essential Functions:

• Performs documentation/chart review to ensure accuracy and that the client’s POC is being followed. Performs submission of clinical documentation (weekly billing and payroll information) within specified deadlines.
• Maintains accurate information in QuickBase for all assigned clients. Inputs updated information on all assigned clients within a timely manner.
• Manages care implementation with attention to quality patient care and patient family satisfaction.
• Coordinates care authorization with Authorization Specialist(s) to establish the foundation for the development of the client’s treatment plan of care, including new admissions and re-certifications for current clients whom are on-service.
• Provides implementation, evaluation, and oversight of individual patient P.O.C. that corresponds with the physician’s orders through assessment of patient’s needs, condition, environment, and consultation with other health team members.
• Provides education to client regarding benefits, utilizing appropriate team members within the company structure and/or outside agencies to accomplish desired objective. (ie…DME, additional dx, home modifications, medication prior authorizations, etc.)
• Maintains an ongoing responsibility for assigned caseload.
• Attends all pertinent MD appointments with the client (including recertifications, specialists, impairments) as needed, or coordinates coverage within the team if unable to fulfil obligation.
• Builds rapport with patient families in implementing and managing care being rendered.
• Assists staffing department with scheduling work load as needed for maximum efficiency and remains detail oriented to deadlines.
• Maintains open communication with DON, ADON(s), other Case Managers, RN Authorization Specialist(s), non-licensed staff, support staff, and ancillary services. Notifies Scheduling Dept. and ADON(s) of any field related issues involving clients or employees.
• Communicates pertinent information (deaths, hospitalizations, changes in condition, etc…) via email with DON, ADON(s), Operations, Authorizations, Billing.
• Provides clinical guidance and coaching as needed for staff and patient families. Holds field staff accountable for level of care provided.
• Attends monthly Case Management meetings.
• Participates in staff in-service programs/continuing education in‑services as scheduled.
• Participates in company designated committees per corporate direction.
• Participates in client home visits in service area per P&P and as needed.
• Abides by and promotes all Agency Policies & Procedures.
• Supports and takes initiative on necessary state and federal program regulations by process development, implementation, and evaluation of compliance for said regulations.
• Maintains a continuing knowledge of competencies related to the Nursing profession and adheres to accepted professional nursing standards/scope of practice.
• Participates in Case Management teams and attends to corresponding responsibilities per company development and growth. Maintains open communication with team CM regarding clients to ensure continuity of care.
• Treats current and perspective company clients and families with absolute customer service and compassion with close communication, friendly service, and the utmost professionalism.
• Available during company office hours to enable accessibility of service for potential and current patients and families as well as staff and colleagues. Notifies direct supervisor of any and all unavailability.
• Participates in performance review and goal setting for growth and company development in assigned territory.
• Ensures that arrangements for equipment and other necessary items and services are available; advocates for DME supplies and coordinates with DME representative.
• Is prepared to fill‑in, as the RN, in the event of an emergent situation for any given client if all other avenues have been exhausted and the shift is unable to be filled.
• Follows Chain of Command and acceptable protocols in all situations

Education, Training, and Skill Recommendations/Requirements:

• Current RN licensure
• Minimum 3 years progressively responsible clinical experience
• Excellent writing, organizational, and time management skills
• Prior management or leadership experience
• Ability to work independently, multi-task, prioritize, and function in a team environment
• Must possess a professional, courteous, compassionate and customer‑oriented demeanor
• Must be discrete, trustworthy, and possess a high level of integrity
• Excellent computer and internet skills
• Must be able to do bending and lifting required for effective patient related care
• Must be able to safely lift 40-50 lbs.
• Must dress in a professional manner when visiting clients (scrubs and nametag preferred)

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Relocation assistance