Overview
The Care Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. They will assist Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs, demonstrating proficient practice and decision-making, deliberate planning, and critical thinking skills.
Duties
- Coordinates care with multiple providers across all levels and sites of care.
- Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team.
- Coordinates and expedites care from diagnosis to treatment.
- Analyzes and manages laboratory and radiology results and provides information to the providers.
- Utilizes databases to provide population management to track patient care through all episodes of care.
- Evaluates care and outcomes to ensure timely and appropriate provision of services.
- Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs.
Qualifications
Basic Requirements:
- English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by ACEN or CCNE; OR a master’s level bridge program in nursing with completed coursework equivalent to a bachelor’s level degree in Nursing; OR graduates of foreign schools with current, full, active, and unrestricted registration.
- Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. State or equivalent; GNT exception may apply for temporary appointment while pursuing licensure.
Note: Grandfathering Provision – All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard are considered to have met all qualification requirements.
Grade Determinations: See the VA Qualification Standards reference for Grade level criteria and education requirements.
Preferred Experience:
- Bachelor’s Degree
- Minimum of 5 years nursing experience
- Care Coordinator Experience
- Exceptional proficiency in multi-tasking
- Ability to communicate effectively across all organizational levels
Requirements
Conditions of employment
- U.S. Citizenship; non-citizens may be appointed per VA policy.
- Urinalysis for illegal drug use prior to appointment.
- Selective Service Registration for males born after 1959.
- Background/security investigation; onboarding and other pre-employment requirements.
- Pre-employment physical examination; influenza vaccination program participation (or approved exemption).
Benefits
VA offers a comprehensive total rewards package including salary, PTO, retirement, insurance, licensure, and more. Details provided during the application process.
How to Apply
- All applicants are encouraged to apply online. Complete the full questionnaire and submit the required documents by the closing date (10/06/2025).
- Preview the questionnaire: (reference link omitted).
Agency contact information
Cierra Person
Phone: 813-816-7155 X100270
Email: Cierra.Person@va.gov
Address: Malcom Randall Department of Veterans Affairs Medical Center, 1601 Southwest Archer Road, Gainesville, FL 32608, US
Next steps
You will receive an email confirmation after submission. Applications are reviewed for qualification and eligibility, and referred applicants will be notified of status by email. Status checks available in USAJobs.