Registered Nurse - Call Center Women's Health - Per Diem - TX or OH

Option Care Health; Austin (TX); Remote; Full time

Job summary

A leading provider in home infusion services seeks a Telephonic Nurse to manage patient care telephonically. Responsibilities include coordinating care, providing patient education, and collaborating with healthcare teams. The ideal candidate has recent clinical experience in high-risk nursing and excellent communication skills to ensure top-quality patient care.

Benefits

401k

Qualifications

• 5 years of recent clinical experience with high-risk antepartum nursing care.
• Excellent clinical interpretation skills and ability to formulate educational plans for patients.
• Ability to work independently within a team framework.

Responsibilities

• Manage assigned group of patients, including assessments and coordination of services.
• Provide patient education through nursing assessment process and communication.
• Collaborate with healthcare team for needs planning and follow-up.

Skills

Organizational Skills

Clinical Assessment Skills

Communication Skills

Telephone Skills

Education

Graduate of an accredited school of nursing

Current Registered Nurse (RN) licensure

Job description

Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as unique as the patients and communities we serve. Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Responsible for telephonic management of patients at the telephonic center.

Job Description:

Job Responsibilities:

• Responsible for assigned group of patients including assessments of patients’ initial needs, coordination of all services of patients with Option Care Health, evaluation of services to be rendered to individual patients, promotion of physician/client and patient satisfaction, and communication of all aspects of patient care to the Clinical Director. This involves coordination of care from referral to dispatch of homecare nurses, as well as coordination of care with respect to telephonic management and interfacing with patient’s physician.
• Provide patient education through utilization of nursing assessment process. This involves the specific educational needs of the high-risk obstetrical patient during the antepartum period. Communication of educational material to the patient and their support system may be through any of all of the following modalities: verbal, written, computer-based, etc.
• Collaborative work with patient’s health care team through nursing assessment, patient education, needs planning, and evaluation of outcomes through follow-up communication with patient and physician/client offices.
• Incumbent to our services will notify patient’s physician for aberrancies in normal assessments or deviations from physician-determined thresholds.
• Execution of physician orders regarding patient care that relate to telephonic nursing support and management.
• Provide excellent communication to nurse colleagues regarding patients on service with review of current status, status of physician orders, any other issues regarding insurance authorization or pending patient issues. This is also a function of coordination of care.
• Documentation either written or computer based of all services, educational efforts, communications with patient, family or physician and/or physician office personnel.
• Participates in multidisciplinary team conferences and provides precepting, training, and mentoring to other nurses for orientation, and onboarding and supervisory activities as assigned.

Supervisory Responsibilities : i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.

No

Basic Education and/or Experience Requirements:

• Graduate of an accredited school of nursing
• Current Registered Nurse (RN) licensure in the state of practice
• 5 years of recent clinical experience with labor & delivery, high-risk antepartum nursing care and/or perinatal home care

Basic Qualifications & Interests:

• Ability to prioritize case load requirements and superior organizational skills
• Ability to use computer/word processor for interpretation of patient data and recording of information on computerized charting system
• Excellent clinical assessment skills and ability to formulate educational plan for patient
• Excellent clinical interpretation skills
• Appropriate telephone skills and manners
• Excellent oral and written communication skills
• Ability to work independently within the team framework
• Flexibility in personal work schedule with ability to provide call-coverage from home
• Access to reliable, high-speed internet and quiet work environment for remote placement

Physical Demand Requirements

• Ability to lift up to 50 pounds with a maximum lifting of 75 pounds. Exerting up to 20 pounds of force occasionally, or up to 10 pounds of force frequently. Physical demands may involve walking, standing, crouching, kneeling, turning, pivoting, balancing, stooping, reaching overhead, grasping, pushing, pulling, lifting and carrying. Fine motor skills and visual acuity required by this job include ability to see up close and from a distance, color and peripheral vision, depth perception and the ability to adjust focus.
• Team members in this job classification have the likelihood of occupational exposure to blood, body fluids and other potentially infectious materials. Possible exposure to hazardous substances with possible effect on reproduction, injury from needles, other sharps, fumes, chemicals, humidity, cold, heat, adverse weather elements, animals, secondhand smoke/vape and unpredictable home environments.
• Safety requirements include closed toe-shoes, facemask, goggles, gown and/or gloves and functioning device for communication in both routine and emergency situations.

Preferred Qualifications & Interests:

• One year of experience in Home Health provision
• Spanish-speaking

This job description is to be used as a guide for accomplishing Company and department objectives and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $39.98-$66.64

Benefits:

-401k

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.