Registered Nurse (RN) Case Manager

GoldenScript; United States; Remote; USD 52,000 - 58,000; Full time

Job summary

GoldenScript is a remote-first healthcare technology company transforming medication management by coordinating prescribers, pharmacies, and payers to optimize patients’ regimens.

We are seeking a Registered Nurse to manage a queue of clinical cases, review details, engage prescribers and patients, document encounters, and drive each case to resolution with clinical judgment and persistence.

Qualifications

• Active, unrestricted RN license with multistate privilege under the Nurse Licensure Compact (NLC).
• 2+ years of clinical experience involving medication management, care coordination, or utilization review.
• Strong working knowledge of common drug classes and clinical interaction risks.
• Proven track record of high-volume, outcome-driven phone outreach — sustained prescriber-office calling is a core daily activity in this role.
• Exceptional attention to detail and documentation discipline; comfortable working inside a structured case management system, and across multiple EHRs.

Responsibilities

• Own a queue of active clinical cases — reviewing them, engaging prescriber offices, engaging patients, documenting encounters, and driving each one to resolution.
• Drive each case to actual resolution, not just logging or partial progress.
• Maintain sharp clinical judgment to distinguish real issues from noise and persistently follow up until closure.
• Communicate clearly with patients and providers about what is happening and why it matters.

Skills

RN license

Clinical case coordination

High-volume outreach

Documentation discipline

EHR proficiency

Education

Registered Nurse license with multistate privilege (NLC)

Job description

Role: Registered Nurse (RN)

Location: Remote

Compensation: $40/hr

About Us

Every year, millions of patients are hospitalized because of medication problems, and billions of dollars in taxpayer money are wasted on drugs that deliver little therapeutic value. The reason is structural: no single entity in healthcare looks across a patient's entire medication list to make sure they're on the right drug, at the right dose, at the right time, for the right price. That's the gap GoldenScript fills. We're building a AI-native pharmacy services platform that traverses the complex maze of clinical, insurance, and financial data behind every prescription, combining it into a comprehensive view of each patient's optimal medication list. From there, we execute the last mile: coordinating prescribers, pharmacies, and payers to actually move each patient onto the right regimen.

About the Role

As a Registered Nurse on our team, you'll serve as a key liaison between patients, providers, and pharmacies, keeping information moving and ensuring nothing falls through the cracks. You will own a queue of active clinical cases — reviewing them, engaging prescriber offices, engaging patients, documenting encounters, and driving each one to resolution. It's not passive care coordination. You'll need sharp clinical judgment to separate real issues from noise, and the persistence to follow up again and again until a case actually closes — not just gets logged.

We're looking for someone who is:

• Is comfortable jumping into the unknown with nothing but a can do attitude.
• Genuinely energized by being on the phone. For you, the phone isn't a chore, it's the job
• Driven to see cases through to actual resolution, not just "attempted"
• Relentless in a good way: you'll call again, get past the front desk, and close things out
• A clear, warm communicator who can explain what's happening and why it matters, to whoever's on the other end of the line
• Anchored by the belief that what you're doing is genuinely good for the patient — that conviction is what gets you through the fifth call

Required Qualifications

• Active, unrestricted RN license with multistate privilege under the Nurse Licensure Compact (NLC)
• 2+ years of clinical experience involving medication management, care coordination, or utilization review (managed care, home health, or clinical pharmacy-adjacent experience is a plus)
• Strong working knowledge of common drug classes and clinical interaction risks
• Proven track record of high-volume, outcome-driven phone outreach — sustained prescriber-office calling is a core daily activity in this role
• Exceptional attention to detail and documentation discipline; comfortable working inside a structured case management system, and across multiple EHRs

Equal Opportunity

GoldenScript is an equal opportunity employer. We're building a company that reflects the diversity of the population we serve. We're committed to a hiring process that is fair, inclusive, and free from discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.