RieLes Group is seeking experienced Registered Nurse (RN) – Patient Care Coordinator / Tour Coordinator who is interested in working in the Shiprock, NM area. The Indian Health Service (IHS), an agency within the U.S. Department of Health and Human Services, is seeking a Registered Nurse (RN) Patient Care Coordinator / Tour Coordinator to support hospital operations under Nursing Administration at the Northern Navajo Medical Center. This role is critical in ensuring safe, coordinated, and culturally competent patient care across inpatient and outpatient settings.
RieLes Group has been providing meaningful opportunities that move people to social and economic empowerment since 2009. Helping individuals find their next opportunity through Persistence, Integrity, Authenticity, and Respect. RieLes Group seeks to foster a relationship with each employee and our business partners.
Registered Nurse (RN) – Patient Care Coordinator / Tour Coordinator
Northern Navajo Medical Center (NNMC)
Highway US-491 North Shiprock, NM 87420
Serving facilities across Northern Arizona, Western New Mexico, and Southern Utah
This is a federal hospital operated by the Indian Health Service (IHS) under the Navajo Area
Period of Performance: 12-month base period with 1 option year
Position Overview
The RN will function independently under contract, providing patient care coordination, operational oversight, and emergency support while collaborating with multidisciplinary teams across the facility
Key Responsibilities
- Patient Care Coordination:
- Coordinate patient admissions, discharges, and intra-/interfacility transfers
- Conduct nursing rounds to assess patient care needs, staffing levels, safety, and environmental conditions
- Collaborate with support departments (OR, Lab, Radiology, Facilities, Bio-Med, Transportation, Medical Staff) to ensure smooth hospital operations
- Utilize Electronic Health Records (EHR) and patient classification systems for documentation and reporting
- Prepare and submit shift disposition reports to Nursing Administration and Executive Leadership
Clinical & Emergency Support
- Assist with direct patient care during emergency situations
- Observe, assess, and report patient conditions requiring urgent intervention
- Apply sound clinical judgment and nursing process standards in fast-paced environments
Compliance & Professional Conduct
- Adhere to HIPAA, Privacy Act, IHS policies, and Federal Code of Conduct
- Maintain professional appearance and ethical standards
- Demonstrate cultural sensitivity and respect for American Indian and Alaska Native traditions
Work Schedule
- Rotating shifts: days, evenings, nights, weekends, and holidays
- Schedule assigned by Patient Care Coordinator Supervisor Nurse
- Leave subject to approval and availability of qualified replacement
Minimum Qualifications
Experience:
- Minimum 36 months of nursing experience
- At least 2 years in a Patient Care Coordinator / Tour Coordinator role
- Experience with performance improvement, evidence-based practice, and data analysis
Licensure & Certifications
- Current, unrestricted Registered Nurse (RN) license (U.S. state or territory)
- Basic Life Support (BLS) – required
- Advanced Cardiac Life Support (ACLS) – required at time of selection
Health & Employment Requirements
- Fitness-for-duty medical certification
- Required immunizations, including Hep B, MMR, Varicella, Tdap, TB screening, Influenza, and COVID-19
- Ability to pass federal background investigation (eAPP & fingerprint clearance)
Additional Requirements
- English proficiency (read, write, speak)
- Basic computer and health IT skills
- Willingness to complete mandatory IHS orientation and training
- Cultural awareness and respect for Navajo Nation communities
Evaluation & Performance
- Performance will be evaluated under the Quality Assurance Surveillance Plan (QASP), focusing on:
- Compliance with policies
- Documentation accuracy
- Professionalism
Why Work with IHS – Navajo Area
- Serve one of the largest Indigenous populations in the United States
- Work in a mission-driven healthcare system focused on equity and cultural respect
- Gain experience in Level III and Level IV trauma care environments
- Make a meaningful impact in rural and underserved communities
Please send me your most updated resume to mcastillo@rielesgroup.com