Registered Nurse

Community Health Program Inc; Pittsfield (MA); On-site; USD 91,693,000 - 106,020,000; Full time

Job summary

Community Health Programs is seeking a Registered Nurse to triage patients by telephone or walk-in, assist in patient care, and supervise clinical support staff within our Massachusetts offices. The RN will work under CHP Physicians, provide immunizations, and manage referrals and tests as needed.

The ideal candidate will hold an RN or BSN, current BLS, and MA licensure, with 3+ years in ambulatory care and EMR experience, preferably Athena.

Qualifications

• RN or BSN required; must be licensed in Massachusetts.
• Current BLS certification.
• Minimum of three years in an ambulatory setting preferred; outpatient experience valued.
• Experience with electronic medical records; Athena EMR experience a plus.

Responsibilities

• Triage patients by telephone or walk-in to determine urgency and care level.
• Assist physicians and supervise clinical support staff; provide patient care under physician guidance.
• Administer immunizations and vaccines; manage prescription requests and lab results.
• Coordinate appointments and referrals; assist with patient education and documentation.

Skills

Communication

Multi-tasking

Detail oriented

Patient care

Education

RN or BSN

Massachusetts RN license

Tools

Athena EMR

Job description

About the Organization

Community Health Programs (CHP) is a mission-driven, nonprofit network of health centers dedicated to nurturing and inspiring healthy lives for people throughout the Berkshires. Our mission guides everything we do: delivering exceptional, compassionate health care and family services that strengthen individuals, families, and our entire community.
As a Federally Qualified Health Center (FQHC), CHP is uniquely positioned to ensure access to high-quality, comprehensive care for all - regardless of insurance status or ability to pay. Serving a federally designated rural and Medically Underserved Population Area, we work to remove barriers and advance health equity across our region.
Our network provides adult and pediatric primary care, women's health, dental, nutrition, and behavioral health support. Beyond clinical care, our Family Services team supports thousands of families across the region with programs that help meet essential needs and reduce barriers that impact health and well-being.
At CHP, our mission is to provide access to health care for everyone.

Description

Salary Range: $32.00 - $37.00 / hour

The RN triages patients by telephone or walk-in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. The RN contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

Position Requirements

Registered Nurse Essential Duties and Responsibilities

• Facilitates comprehensive care for all patients.
• Provide relevant patient education, both written and verbally, including education during the initial pregnancy visit, post-operative and post-partum.
• Make patient appointments, as necessary, and coordinate timely scheduling of appointments for ancillary services and specialty referrals.
• Respond to patient emergencies, within the scope of RN license.
• Screen, triage and responds to patients inquires via by telephone, EMR messages or walk-in; approve same day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education; supervising medical assistants as needed.
• Assist physicians in all procedures requiring nursing level support; administers immunizations as well as allergy shots; manage requests for prescription medication; process laboratory results, pull charts, review and hold partials- flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
• Assist with running daily controls on equipment; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures that billing codes are correct; other routine office duties as requested.
• Assists with rooming patients as necessary to maintain patient flow.
• Answers staff questions within scope of practice.
• Provides staff training as assigned by the Practice Manager.
• Other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Excellent verbal and written communication.
• Excellent multi-tasking, communication and organization skills.
• Detailed oriented.
• Ability to understand people and situations.
• Ability to provide people-centered care.
• Ability to improve nursing quality.

Essential Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• An RN/ and/or a BSN from an accredited school of nursing are required.
• Current BLS certification.
• A minimum of three years’ experience in an ambulatory setting is preferred. Recent experience in the medical office/outpatient preferred.
• Electronic medical records experience is required. Experience with Athena is a plus.
• Licensed as a RN by the Commonwealth of Massachusetts.

Physical Requirements

• Click here to view the Clinical Support ADA requirements

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.