Registered Nurse

Fair Haven Community Health Care; New Haven (CT); On-site; USD 75,000 - 95,000; Full time

Job summary

Fair Haven Community Health Care in Connecticut is seeking a Registered Nurse to support the Care Team in a patient-centered primary care setting. You will provide direct patient care in clinic or via telephone, supervise LPNs and MAs, and help develop plans of care.

You will document in the EMR, participate in care coordination, manage medications and vaccines, and contribute to quality improvement while upholding FHCHC policies and confidentiality.

Qualifications

• Current Connecticut RN license; BLS certification required.
• Minimum 2 years of experience in a fast-paced primary care setting preferred.
• Graduated from an accredited nursing school.
• High school diploma or GED.
• Supervisory experience a plus.

Responsibilities

• Provide direct patient care in clinic or via telephone, independently carrying out assignments.
• Collaborate and lead within the Patient Care Team; supervise LPNs and MAs; delegate tasks.
• Document in the EMR and follow FHCHC electronic health record policies.
• Participate in care coordination, team meetings, and oversee clinic flow to maximize efficiency.
• Order medications per FHCHC policies; maintain medication inventory; stock the medication room.

Skills

Compassionate care

English proficiency

Team leadership

Independent work

Communication skills

Bi-lingual Spanish preferred

Strong computer skills

Education

RN license (Connecticut)

BLS certification

Graduated from accredited nursing school

High school diploma or GED

Supervisory experience

Job description

Job Purpose

Nurses provide patient care and leadership support to the Care Team by collaborating with team members and performing high-quality, cost-effective nursing care using the nursing process: assessment, diagnosis, planning, implementation, and evaluation. Nurses promote health maintenance and restoration of patients’ well‑being in collaboration with all team members, guided by FHCHC policies, standards of care, and mission.

Duties and Responsibilities

• Provide direct patient care in clinic or via telephone, independently carrying out assignments.
• Collaborate and lead within the Patient Care Team.
• Supervise Licensed Practical Nurses (LPN) and Medical Assistants (MA), delegate tasks, and assist in developing patients’ plans of care.
• Document in the EMR, process forms, and perform follow‑up phone calls related to the patient’s plan of care.
• Participate in care coordination, pod huddles, team and departmental meetings, and oversee clinic flow to maximize efficiency.
• Address patient complaints or concerns, document them, and consult Nursing Management with risk‑management issues.
• Assist the Nurse Manager with daily schedules, coverage solutions, and coverage decisions.
• Respond to emergency situations per FHCHC protocols and perform monthly checks on emergency equipment.
• Order medications per FHCHC policies, maintain medication inventory, and stock the medication room.
• Conduct phone/electronic follow‑up, place calls to patients, assist in completing patient forms, and follow all FHCHC EHR documentation policies.
• Coordinate specialty services, manage anticoagulation therapy, and work closely with VNA nurses for referrals.
• Assist with initial patient assessments, document history, medications, allergies, and collaborate on nursing triage.
• Administer medications, vaccines, and perform clinical procedures per standing or clinician orders.
• Perform medication reconciliation, conduct assessments and interventions identified in panel‑management meetings, and collaborate with LPN/MA on care planning.
• Provide health education by phone or after office visits, review the After‑Visit Summary with patients as needed, and document all teaching outcomes.

Primary Objectives

• Deliver excellent nursing care in a patient‑centered medical home model.
• Demonstrate nursing leadership within the primary care team and the broader FHCHC community.
• Contribute to nursing, medical care, and quality improvement at FHCHC and the community.

Supervision (Team Specific)

• Supervise LPN and MA with general oversight.
• Assist in completing annual clinical competencies and provide feedback to the Nurse Manager on performance reviews.
• Provide coaching, counseling, and support to direct reports.
• Demonstrate good patient‑care management principles and communication skills.

Documentation, Forms Management & Phone Calls

• Perform phone or electronic follow‑up messages.
• Place calls to patients for questions, assessments, or lab result reviews, as directed by the PCP.
• Assist in completing patient forms and follow all FHCHC EHR documentation policies.

Care Coordination

• Manage anticoagulation therapy for Coumadin patients.
• Collaborate with VNA nurses on new referrals and ongoing patient care.
• Coordinate specialty services internally and externally.
• Provide feedback to the care team regarding care‑coordination status.

Patient Assessment, Diagnosis, Planning, Implementation & Evaluation

• Assist with initial patient documentation of medical history, medications, and nursing process elements.
• Discuss allergies and other relevant details with the PCP.
• Conduct nursing triage on phone and in office.
• Administer medications, vaccines, and perform clinical procedures per orders.
• Perform medication reconciliation.
• Execute assessments and interventions identified in panel‑maintenance meetings.
• Collaborate with LPN/MA in developing the patient’s plan of care.

Patient Education

• Provide health education by phone or after office visits.
• Review the After‑Visit Summary with patients as needed.
• Document all patient or family teaching and outcomes.

Positively Contribute to Fair Haven Community Health Care

• Ensure patient confidentiality and safety.
• Adhere to FHCHC health, safety, and infection control policies.
• Provide excellent customer service and culturally competent care.
• Engage in performance‑improvement activities and innovate to improve processes.
• Represent FHCHC positively to internal and external clients.
• Perform additional duties required to achieve high‑quality primary health care.

Qualifications

• Compassionate and caring.
• Ability to work independently applying the nursing process.
• Strong clinical knowledge and competence in nursing procedures.
• Excellent written, electronic, and oral communication skills.
• Effective teamwork skills.
• Strong critical‑thinking and problem‑solving skills.
• Respectful attitude in communication with coworkers, patients, and clients.
• Strong computer skills.
• English proficiency.
• Bi‑lingual Spanish preferred.

Education and Experience

• Current Connecticut RN license; BLS certification required.
• Minimum 2 years of experience in a fast‑paced primary care setting preferred.
• Graduated from an accredited nursing school.
• High school diploma or GED.
• Supervisory experience a plus.

Equal Employment Opportunity Statement

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non‑disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on qualifications, merit, and business need.

American with Disabilities Requirements

The organization requires that applicants, current employees, and incumbents who become disabled be able to perform the essential job‑specific functions either unaided or with reasonable accommodations as determined on a case‑by‑case basis.