Registered Nurse

CHP Berkshires; Lee (MA); On-site; USD 85,000 - 105,000; Full time

Job summary

Community Health Programs (CHP) seeks an RN to triage patients by phone or in person, coordinating care with CHP physicians and supervising support staff in a busy Berkshire County clinic.

The role requires an RN or BSN with MA licensure, BLS, and EMR experience (Athena preferred). Ambulatory clinic experience is preferred. Join a mission-driven team serving the Berkshires with patient-centered care.

Qualifications

• Excellent verbal and written communication.
• Multitasking, communication, and organization skills.
• Detail oriented.
• Ability to understand people and situations.
• Ability to provide people-centered care.
• Ability to improve nursing quality.

Responsibilities

• Triages patients by telephone or walk-in to determine urgency and care level.
• Assist Practice Manager in supervising clinical staff and patient care under CHP physicians.
• Support CHP mission and adhere to policies and procedures.

Skills

Verbal and written communication

Multitasking

Organization

Detail oriented

People-centered care

Education

RN or BSN

Massachusetts RN license

Tools

Athena EMR

Job description

Registered Nurse

Community Health Programs | Berkshire County, MA

ABOUT CHP

Community Health Programs (CHP) is a community health center caring for people throughout the Berkshires. Our mission is to nurture and inspire healthy lives for people throughout the Berkshires by delivering exceptional and compassionate health care and family services.

THE ROLE

The RN triages patients by telephone or walk-in to determine the urgency and level of care needed. The RN is responsible for assisting the Practice Manager in the supervision of clinical support staff working within the office and for assisting in patient care under the guidance of CHP Physicians. Duties will be performed as assigned and allowed under their license. The RN contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP's mission, vision, and values and will adhere to compliance protocols as well as CHP's policies and procedures.

WHAT YOU'LL DO

• Facilitates comprehensive care for all patients.
• Provide relevant patient education, both written and verbally, including education during the initial pregnancy visit, post-operative, and post-partum.
• Make patient appointments, as necessary, and coordinate timely scheduling of appointments for ancillary services and specialty referrals.
• Respond to patient emergencies, within the scope of RN license.
• Screen, triage and responds to patient's inquiries via telephone, EMR messages or walk-in; approve same day visits when appropriate; assist with referrals to area specialists; PT-1 forms; patient education; supervising medical assistants as needed.
• Assist physicians in all procedures requiring nursing level support; administers immunizations as well as allergy shots; manage requests for prescription medication; process laboratory results, pull charts, review, and hold partials- flagging abnormal for provider review and filing normal; contacting patients with results as directed; chart all procedures performed.
• Assist with running daily controls on equipment; assist in charting for quality assurance (HCG, strep, sickle cell, urinalysis dipstick, etc.); ensures that billing codes are correct; other routine office duties as requested.
• Assists with rooming patients as necessary to maintain patient flow.
• Answers staff questions within scope of practice.
• Provides staff training as assigned by the Practice Manager.
• Other duties as assigned.

WHAT YOU BRING

• Excellent verbal and written communication.
• Excellent multi-tasking, communication, and organization skills.
• Detail oriented.
• Ability to understand people and situations.
• Ability to provide people-centered care.
• Ability to improve nursing quality.

QUALIFICATIONS & REQUIREMENTS

• An RN/ and/or a BSN from an accredited school of nursing are required.
• Current BLS certification.
• A minimum of three years' experience in an ambulatory setting is preferred.
• Recent experience in the medical office/outpatient preferred.
• Electronic medical records experience is required. Experience with Athena is a plus.
• Licensed as an RN by the Commonwealth of Massachusetts.

PHYSICAL & MENTAL REQUIREMENTS

The following are physical and mental demands which may or may not be applicable to this position.

Physical Demands

• Constant: Hearing, seeing, color vision, reading, math, oral and written communication.
• Frequent: Balancing, stooping, reaching, handling, depth perception, mechanical concepts, operating equipment.
• Occasional:
• Minimal:

Mental Demands

• Constant: Interpersonal skills, implementing, evaluating, organizing, handling, consulting, analyzing, specifying, stressful situations, public contact, decision-making, concentration.
• Frequent: Presenting, supervising.
• Occasional: Interpreting, trauma/grief/death.

Equipment Operated: Computers, copiers, printers, fans, calculators, various medical office equipment and supplies

WHY JOIN CHP?

• Mission-driven work: make a direct, everyday difference in the health of your neighbors and community.
• A team that has your back: join a work environment that is caring, collaborative, and innovative.
• Life in the Berkshires: live and work in a region known for its natural beauty, outdoor recreation, and vibrant arts and culture.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Health Programs is an Equal Opportunity Employer.