Overview
Must be a Registered Nurse. Remote Position but candidate must complete 1 week onsite training.
Responsibilities
- Reviews and evaluates medical or behavioral eligibility regarding benefits and clinical criteria by applying clinical expertise, administrative policies, and established clinical criteria to service requests or provides health management program interventions.
- 60% Provides active case management, assesses service needs, develops and coordinates action plans in cooperation with members, monitors services and implements plans, to include member goals. Evaluates outcomes of plans, eligibility, level of benefits, place of service, length of stay, and medical necessity regarding requested services and benefit exceptions.
- 20% Performs medical or behavioral review / authorization process.
- 10% Participates in direct intervention / patient education with members and providers regarding health care delivery system, utilization on networks and benefit plans.
- 5% Maintains current knowledge of contracts and network status of all service providers and applies appropriately.
- 5% Provides appropriate communications (written, telephone) regarding requested services to both health care providers and members.
Required Skills and Abilities
- Working knowledge of word processing software.
- Required Software and Tools: Microsoft Office.
- Preferred Skills and Abilities: Working knowledge of spreadsheet, database software. Thorough knowledge / understanding of claims / coding analysis, requirements, and processes.
- Preferred Software and Other Tools: Working knowledge of Microsoft Excel, Access, or other spreadsheet / database software.
Work Environment
- Typical office environment. Employee may work from one\'s / out of one\'s home. May involve some travel within one\'s community.