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A leading dental practice in Colorado Springs seeks a dedicated dental hygienist to deliver outstanding care and support a home-like atmosphere for patients. The ideal candidate will have a valid Colorado license and a commitment to patient education and optimal service delivery, partnered with both clinical and administrative staff.
Responsibilities:
- Perform dental hygiene procedures, including cleaning, scaling, and polishing teeth
- Take and develop dental x-rays
- Assess patients' oral health and provide appropriate treatment recommendations
- Educate patients on proper oral hygiene techniques and preventive care
- Maintain accurate patient records and treatment plans
Requirements:
- Valid Dental Hygiene license in CO
- Proficiency in using dental software, such as Dentrix, for patient records and scheduling
- Knowledge of infection control protocols and aseptic techniques
- Experience working with patients of all ages, including pediatrics
- Familiarity with dental office procedures and equipment
- Understanding of HIPAA regulations and patient privacy guidelines
- Ability to take and record vital signs accurately
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
General Expectations:
1. Schedule is #1 priority. The health of the patients and practice depends on your ability to create an efficient patient flow and maintain a productive schedule while meeting/exceeding office goals on a consistent basis.
a. Ensure chart preps complete daily and brought to huddle
b. Follow scheduling guidelines to confirm proper units of time for patient appointments
c. Create a sense of urgency with filling the schedules
d. Make certain all patients leave with an appointment for hygiene and, if needed, with the doctor.
e. Commit to conversations when patient desires same day treatment and time allows
f. Schedule to goal and daily monitoring of schedule to ensure productivity
2. Ensure patients get the treatment that they need, desire and deserve by practicing to the highest level of care while supporting doctor’s diagnosis and while increasing your ability to overcome patient obstacles to treatment acceptance.
a. Commit to the best patient care every day through exceptional patient education, including oral hygiene instructions.
b. Follow doctor’s treatment plan for predictability with all patients including oral cancer screenings, x-rays, digital photo series, iTero scan (every New Patient and existing patients 1 time per year), and collection of periodontal evaluation data.
c. Demonstrate patient advocacy by caring for each patient as if they are a family member, utilizing DISC.
d. Utilize PCSB (Problem, Consequence, Solution and Benefit) to explain to the patients the consequences of non-treatment.
e. Effectively use excellent communication skills to overcome patient obstacles to achieve case acceptance with treatment and to ensure patients are informed of the next step in treatment with a sense of urgency, resulting in scheduled appointments and completed treatment.
3. Partner with the front office team members in supporting financial guidelines
a. Monthly Front Office/Hygiene synergy meetings for highest level of partnership and focus.
b. Support the fees of the practice and guide patients through financial barriers in partnership with the front office team.
c. Help front office team with rescheduling or reengaging patients who have no called, no showed or cancelled and have not rescheduled their recare appointment.
4. Support practice name systems with full commitment to ensure consistency and measurable results.
a. Attend and contribute to weekly team meetings to actively promote a higher level of focus on our patients.
b. Develop strong periodontal philosophy of education and treatment aligning with doctors’ diagnosis. This includes comprehensive collection of periodontal data:
i. X-rays for signs of bone loss
ii. Bleeding and tissue health
iii. Pocket Depths
iv. CAL Measurement based on GM to CEJ
v. Previous Dental History / Medical History
c. Support any New Patient Specials currently running in the practice.
d. Review and update patient charting, medical and dental histories at every hygiene appointment.
5. Knowledge and use of mastery level patient care communication each day in the practice.
a. Utilize SWOT (Strengths, Weakness, Opportunity, Threat), DISC, and Emotional Treasure (get to the why) with patient flow to elevate the patient experience.
b. Learn and continually deliver excellent customer service.
c. Confidence with education and verbiage for higher case acceptance.
d. Ability to maintain an open, positive, and flexible perspective.
6. Support the doctor with a synergetic approach to patient care through continued partnership daily.
a. Pre-heat the doctor to include the patient’s chief complaint, personal desires and opportunities for the patient.
b. Support doctors x-ray guidelines and take digital photos to educate patients on potential periodontal, restorative and occlusal concerns that may be unknown to the patient.
c. Execute established systems to lower patient “say no” time prior to exams through enhanced communication with doctor.
d. Support and respect doctors in congruence with the values and vision of the practice.
e. Maintain knowledge and understanding of the doctor’s treatment plan for predictability for the highest level of education possible for patients.
7. Take full ownership over the patients’ recare base of the practice by supporting and implementing practice name recare systems.
a. Establish a complete understanding and support of all 6 stages of recare systems.
b. Understand and utilize the confirmation process and phone verbiage that is recommended.
c. Stress sense of urgency when cancellations occur and support filling the schedule immediately.
d. Maintain continual focus on patients for referral opportunities.
e. Ensure that every patient leaves with 2 appointments if warranted.
8. Stay focused on ensuring each patient’s time in the practice is honored by committing to high level of efficiency.
a. Ensure operatory is well stocked prior to the day and ready for the first patient.
b. Maintain consistent approach of systems with patient care.
c. Proficient in use of dental software charting including documentation and treatment palling protocols.
d. Complete all required documentation and chart work immediately following each patient.
9. Always maintain the highest standard of patient care when performing hygiene functions.
a. Proficient in performing prophylaxis, fluoride treatments, dental sealants, and periodontal therapy procedures.
b. Maintain hygiene equipment including keeping instruments sharpened prior to scaling and root planning, sterilizing instruments, and cleaning suction lines and traps.
c. Ensure professional growth with continuing CE programs, keeping abreast of latest dental services, materials and technology used in the practice.
d. Provide home care instructions for each patient prior to and post services being rendered.
e. Follow OSHA guidelines and compliance with personal protective equipment.
10. Always present as a team player, demonstrating commitment to help in any way possible for the best patient experience.
a. Office support and asking for assistance, when needed, for best patient experience possible.
b. Practice servant leadership by being a role model on a daily basis.
c. Cross train with front office staff for support of room team down, setup and patient charting as needed.
d. Participate in team meetings/huddles daily/weekly.
e. Build a high level of rapport and communication with the admin team supporting the practice.
f. Maintain excellent communication with the team using DISC to honor personality of team members for best team environment possible.
AVAILABILITY Full-time
AVAILABILITY Full-time PROVIDER TYPE Dental hygienist YEARS OF EXPERIENCE 0 years LOCATION Colorado Springs, CO
About our office:
We are looking for a competent dental hygienist who is highly-motivated to grow while also continuing to deliver exceptional dentistry and a home-like atmosphere for our existing patients. You’ll ensure excellent customer service and partner with both the clinical and front-office teams to provide the best possible care for our patients. We are located next to Colorado College and a few blocks away from downtown.
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