Registered Client Service Associate (Springfield, MO)

Oppenheimer & Co; St. Louis (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Registered Client Service Associate to enhance their Springfield branch's wealth management practice. This role is pivotal in supporting Financial Advisors through exceptional client service and operational efficiency. The ideal candidate will possess strong interpersonal skills and a knack for multi-tasking, ensuring seamless interactions with clients and advisors. This dynamic position offers the opportunity to grow within a collaborative environment, where your contributions directly impact client satisfaction and business success. If you're ready to elevate your career in a thriving financial services firm, this is the role for you.

Qualifications

• Required Series 7 and 63/65 (or 66) within first six months.
• 3+ years' experience in a corporate/brokerage environment.

Responsibilities

• Support Financial Advisors in daily operations and client relations.
• Produce analytical reports and assist with marketing efforts.

Skills

Interpersonal Skills

Multi-tasking

Analytical Skills

Confidentiality

Organizational Skills

Teamwork

Communication Skills

Education

Series 7 License

Series 63/65 or 66 License

3+ years in Sales Assistant/CSA role

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Internal Software Programs

Job description

Who We Are:

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Springfield branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts and plan client events
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
• Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
• Local office interaction with other support members, Financial Advisors and Management

Skills/Requirements

• Series 7 and 63/65 (or 66) required (within first six months of hire)
• 3+ years’ experience working as a sales assistant/CSA in a corporate/brokerage environment
• Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
• Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Must be able to maintain the highest level of confidentiality
• Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
• Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
• Able to meet designated deadlines and work effectively in a pressurized environment
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision