Regional Youth Programs Leader - Climbing Camps & Clubs

Touchstone Climbing Inc.; Culver City (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Plan

Medical FSA

Mental Health Services

401(k) Retirement Plan

Paid Time Off

Free Gym Membership

Guest Passes

Pro Deals & Staff Discounts

Flexible Work Schedule

Job summary

Touchstone Climbing Inc. is seeking a Regional Youth Programs Supervisor to oversee across multiple gyms in the assigned region.

The role focuses on managing birthday parties, camps, and club teams, while supervising staff, maintaining safety standards, and ensuring program quality. You will collaborate with the Youth Programs Director and gym managers to hire, onboard, and train staff, monitor rosters, and address billing and attendance issues.

Responsibilities

• Oversee Youth Programs (birthday parties, climbing camps, club teams) for your region
• Work with gym managers and the Youth Programs Director to interview, hire, onboard, and train new Youth Programs staff in your region
• Help enforce company policies and ensure code of conduct is being understood and followed amongst coaching staff
• Manage team waitlists and rosters for the region and collaborate with Climbing Club coaches to organize tryouts for their gym location
• Stay consistent in communication with club coaches about club team scheduling, roster capacities, membership changes, participant transfers, etc.
• Attend practices on a regular basis and work with coaches to improve their programs through active coaching and providing feedback
• Answer customer inquiries in regards to the Club Team program goals and its tryout process
• Assist the Youth Programs Director with quality control checks during program practices to ensure consistency throughout the program and that program standards are being met
• Assist in managing Youth Program Redpoint (RPHQ) accounts, including: ensuring dues are set correctly, membership status is correct, addressing billing issues in a timely manner, ensuring rosters are accurate and full, tracking attendance, etc.
• Communicate with gym management to ensure that Youth Programs don’t adversely impact their gym, gym users, or staff, and to address any issues in their facility.
• Consistent communication with Youth Programs Director on matters relating to training, program development, and quality, incidents occurring at team or involving teamclimbers.
• Create and implement a training curriculum for the Climbing Clubs and Climbing Camps.
• Create (or contribute to) training materials for Club Team (goals sheets, training logs, etc.)
• Collaborate with coaching staff from Climbing Clubs to effectively move climbers through the program, identify candidates for Comp Team, structure curriculum to be consistentacross all teams, ensure quality of program at all levels.
• Identify climbers on the Climbing camps or Club Teams who are good candidates for the Competitive Team. Working with their coaches and parents to facilitate moving through the teamprogram.
• Arrive punctually and be prepared for work. Be consistently available to attend youth programs
• Oversee safety of YP climbers during training and manage impact of youth groupson gym members.
• Collaborate with competitive team coaches and solicit feedback on program improvements.
• Clean up work areas before leaving the gym.

Job description

Touchstone Climbing Inc. is seeking a Regional Youth Programs Supervisor to oversee across multiple gyms in the assigned region.

The role focuses on managing birthday parties, camps, and club teams, while supervising staff, maintaining safety standards, and ensuring program quality. You will collaborate with the Youth Programs Director and gym managers to hire, onboard, and train staff, monitor rosters, and address billing and attendance issues.