Regional Vice President of Operations

Wingstop; Houston (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Career advancement

Bonus opportunities

Job summary

Wingstop seeks a Regional Vice President of Operations to oversee multiple Mid & Southwest locations from Houston, TX. You will lead restaurant managers, ensure brand standards, and drive profitable growth across sub-regions.

The role requires strong leadership, strategic planning, and excellent communication to coach teams, analyze financials, and implement efficient operating practices. Occasional travel within markets is expected.

Qualifications

• Experience in regional or multi-unit operations in food service.
• Strong leadership with coaching and staff development skills.
• Knowledge of health and safety, labor, and financial analysis.
• Willingness to travel regularly within the Southwest market.

Responsibilities

• Provide strategic leadership to restaurant managers, aligning with company goals.
• Oversee performance across sub-regions to ensure brand standards and guest service.
• Develop operational strategies to drive top-line growth and profitability.
• Conduct site visits, coach teams, and ensure adherence to policies.
• Analyze financial and operational reports to optimize revenue and control costs.
• Ensure compliance with health, safety, and labor regulations.
• Lead recruitment, onboarding, and development for high-performing teams.
• Represent Wingstop in the community and travel within markets as needed.

Skills

Leadership

Strategic thinking

Communication

Problem solving

Decision making

Travel readiness

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Restaurant management software

Job description

About Us:

Wingstop is a high-growth brand with more than 1,500 restaurants worldwide. We are dedicated to serving the world flavor and are looking for a dynamic leader to oversee our Mid & Southwest market operations. As a Regional Vice President of Operations, you will play a critical role in driving operational excellence, ensuring the highest standards of quality and service, and achieving our business goals.

Job Summary:

The Regional Vice President of Operations (RVP) will be responsible for overseeing the operations of multiple Wingstop locations in the Mid & Southwest market, and based out of Houston, TX. The RVP will ensure that all restaurants operate efficiently, profitably, and in compliance with Wingstop standards. This role requires strong leadership, strategic planning, and exceptional interpersonal skills to lead a team of managers and staff towards achieving operational excellence.

Key Responsibilities:

• Provide strategic leadership and guidance to restaurant managers, aligning team efforts with company goals and long-term objectives.
• Oversee performance across multiple sub-regions and locations, ensuring consistent execution of brand standards, food quality, and exceptional guest service.
• Develop and implement operational strategies that drive top-line sales growth, improve profitability, and enhance overall operational efficiency.
• Conduct regular site visits to assess restaurant performance, deliver coaching and feedback, and ensure adherence to company standards and policies.
• Partner with restaurant leadership to create actionable plans for improvement, monitor progress, and foster accountability.
• Analyze financial and operational reports to identify trends, optimize revenue streams, and implement cost-control measures.
• Ensure full compliance with health and safety regulations, labor laws, and internal company policies across all locations.
• Lead recruitment, onboarding, and ongoing development initiatives to build and retain a high-performing, service-oriented team.
• Cultivate a positive, inclusive workplace culture that encourages collaboration, accountability, and continuous improvement.
• Represent Wingstop within the community, building strong relationships with local stakeholders and enhancing brand presence.
• Demonstrates a hands-on leadership approach by providing in-store operational support when necessary to ensure excellence and team alignment.
• Builds and empowers high-performing teams to drive operational efficiency, scalability, and sustainable growth across multiple units.
• Serves as a dynamic and influential brand ambassador for Wingstop, consistently promoting brand values and enhancing customer engagement.
• Ability to travel regularly within the Mid & Southwest markets.

Qualifications:

• Proven experience as a Regional Vice President of Operations or similar role in the food service or retail industry.
• Experience in multi-unit operations (required)
• Strong knowledge of restaurant operations, including food safety, labor management, and financial analysis.
• Demonstrated ability to lead, coach, and develop a team.
• Excellent strategic thinking, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and restaurant management software.
• Ability to travel frequently within the Southwest market.
• Valid driver's license and reliable transportation.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience with franchise operations.
• Knowledge of the Southwest market, particularly Texas.

What We Offer:

• Competitive salary and performance-based bonuses.
• Benefits package including medical
• Opportunities for career advancement within a growing company.
• A supportive and dynamic work environment.
• Bonus opportunities

We're not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started.
1997 saw the opening of our first franchised Wingstop location, and by 2002 we had served the world one billion wings. It's a flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop - because it's more than a meal, it's a flavor experience.