Regional Vice President, Commercial Lines

The Hanover Insurance Group; Phoenix (AZ); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

401K with company match

Tuition reimbursement

PTO

Flexible work arrangements

On-site wellness center

Job summary

The Hanover Insurance Group in Phoenix seeks a Regional Vice President for Commercial Lines to drive profitable growth and lead middle market and small commercial teams in the Arizona region. You will shape local market plans, manage agency partnerships, and collaborate with underwriting, risk control, and claims to deliver superior service while advancing Hanover CARE values.

Ten+ years in P&C with leadership experience, BA/MA preferred, and CPCU or CIC designations preferred; strong

Qualifications

• Ten years or more of general property and casualty experience required.
• 7-10 years of leadership experience preferred.
• Advance degree (BA/MA) preferred.
• CPCU or CIC designations preferred.
• Sound technical knowledge of commercial and personal lines insurance.
• Excellent communication, negotiation, and people skills required.

Responsibilities

• Lead a regional team and drive profitable growth within assigned territory.
• Develop local market plans and coordinate enterprise strategies.
• Coach and develop underwriting, agency relations, and distribution.
• Manage portfolio balance, CAT management, and regulatory activities.
• Collaborate with Enterprise partners to expand agency distribution.

Skills

Leadership experience

Communication skills

Negotiation skills

People skills

Education

BA/MA preferred

CPCU or CIC designations preferred

Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Business Insurance department is seeking a Regional Vice President for Commercial Lines to join our growing team in our Arizona branch.

Position Overview/Objective:

Reporting to the Regional Executive, The Regional Vice President is responsible for driving profitable growth in the assigned territory. The Regional Vice President leads the execution of the CORE (middle market and small commercial) businesses operating plans, new business development, retention, and distribution management. The RVP leads and coordinates Enterprise-Wide strategies across assigned territory; is accountable for top-line growth and collaborates with all Specialty Business to achieve those results. The RVP reviews and resolves complex issues, develops local market plans, oversees the team’s achievement of portfolio actions and interfaces with team members to provide a high level of customer service for agency partners, claims, risk control, service center, and policy processing. This role leads a middle market team and coaches assigned teams from respective business units. In addition, the RVP leads and executes Hanover Strategy in assigned territory.

Responsibilities/Essential Functions

• Responsible for local market plan and operating results of a region
• Sculpts an optimal local enterprise portfolio that maximizes growth and profit thoughtfully balancing mix by business unit, geography, line of business, industry, rate/terms, and account profile.
• The RVP role is key to the growth and development of our underwriting community. They promote/deliver an environment of inclusion, diversity, and equity.
• Leads a middle market team with direct reporting relationship to local AVP and/or Middle Market Director.
• Collaborates and provides coaching and guidance to all Enterprise partners in territory.
• Drives Enterprise Agency planning.
• Is accountable for critical middle market profit and margin improvement initiatives.
• Leads business units in prospecting and developing agency consolidation opportunities, spearheads Agency Insights process in local marketplace and negotiates deals to conclusion.
• Drive outsized SMCL growth via broad-based agency initiatives, including consolidations, LAP, and/or new agency appointments.
• Plans and implements marketing and sales strategies. Partners with local personal lines counterparts to assure enterprise connectivity and leverage.
• Accountable for CAT Management and portfolio balance
• Collaborating with Small Commercial leadership, drives distribution expansion aligned with territory opportunity.
• Champions Hanover CARE values and execution as well as assessment of teams’ L5 development
• Promotes and drives Specialty new business growth in close coordination with Specialty leaders and RDD’s. Ensures focus is on the right businesses in dedicated geographies to maximize growth, portfolio mix, profit to create regional specialty strategy.
• Facilitates a Total Hanover approach when and where appropriate to deliver Enterprise-wide solutions to agents and accounts.
• Achieves next level franchise breadth and relevancy depth with our key partnerships.
• Strategically invests in broker and alternative distribution in our local markets
• Improves market access (expand distribution) in territories for our higher-margin products – notably, in alignment with SMCL and PEL
• Prioritizes coaching plans and performance assessments (working directly with CUO’s) and effective IDPs for AVPs, Directors and MM Underwriters, building out robust regional and key performer perpetuation plans and leading talent pipeline efforts for the franchise.
• Leads external talent pipelining for assigned geography across business functions.
• Leads implementation and development of branch goals and objectives in assigned marketplace.
• Manages regional expenses.
• Participates in regulatory and legislative affairs for assigned states, including serving on boards and bureaus.
• Acts as consultant and decision-maker on complex underwriting and distribution issues.
• Participates and collaborates in corporate and regional strategic planning.
• Ability to influence decisions and results in a highly matrixed environment.

Key Measures of Success

• Delivers annual financial plan.
• Aligned P.D.I strategy for assigned geography.
• Development, Retention, and Recruitment of key talent
• Profitable growth within targeted agency distribution

Required Skills, Knowledge, & Experience and Competencies

• Ten years or more of general property and casualty experience required.
• 7-10 years of leadership experience preferred.
• Advance degree (BA/MA) preferred.
• CPCU or CIC designations preferred.
• Sound technical knowledge of commercial and personal lines insurance business; including different lines of coverage, risk selection, methods, and pricing.
• Demonstrated evidence of success in managing operations and staff in underwriting and marketing functions within a competitive environment
• Excellent communication, negotiation, and people skills required.

CAREER DEVELOPMENT

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)

EEO statement

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[e-mail] and include the link of the job posting in which you are interested.

Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.