REGIONAL VICE PRESIDENT

Storage Asset Management; York (York County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Dynamic culture

Advancement opportunities

Competitive pay with bonus

Maternity/Paternity leave

Healthcare

401(k) plan

Disability insurance

Job summary

Storage Asset Management in Pennsylvania is seeking an experienced Regional Operations Leader to oversee multiple self-storage stores. The role collaborates with District Directors and District Managers to meet SAM’s performance expectations and client needs.

You will lead staffing, budgeting, and daily operations across the region, drive talent development, and ensure compliance with applicable laws. Expect travel up to 60% and a focus on profitability, client satisfaction, and operational

Qualifications

• Bachelor’s degree preferred with 7–10 years of multi-unit storage management experience.
• Proven track record of leading portfolios of self-storage properties.
• Excellent written and verbal communication skills.

Responsibilities

• Lead field operations unit, including staffing, budgeting, and daily operations.
• Recruit, hire, develop, and mentor District Directors and District Managers.
• Ensure regional financial performance and budget adherence.
• Maintain client relationships and communicate with stakeholders.
• Ensure compliance with OSHA, FLSA, FMLA and applicable laws.

Skills

Leadership

Staffing

Budgeting

Finance

Communication

Education

Bachelor's Degree

Job description

Storage Asset Management is a property management and consulting company that specializes in self-storage. With over 70 years of executive industry experience, SAM employs an incredible team of employees on every level. Voted Best Places to work in PA 2021, 2022, 2023, 2024, and 2025!

Storage Asset Management is proud to have over 900 employees at the store, regional and corporate office level.

Benefits of Joining SAM:

• A dynamic company with an award-winning culture
• A clear path for advancement within our thriving company
• Competitive pay with bonus potential
• Paid maternity and paternity leave
• Comprehensive healthcare and 401(k) plan
• Short-Term & Long-Term Disability insurance

Summary: This position oversees operations of company managed stores assigned to their Region, working directly with District Directors and District Managers to ensure locations meet the expectations of SAM and its clients (exceeding expectations whenever possible).

Essential functions of the role that can be performed with or without reasonable accommodation:

• Lead all aspects of a Field Operations organizational unit, including staffing, workforce planning, budgeting, financial performance, and daily operations.
• Provide authentic and motivational leadership to advance SAM’s culture and exceed goals.
• Recruit, hire, develop, and retain a high-performing team of District Directors and District Managers through ongoing development and mentorship.
• Lead and communicate with empathy and emotional intelligence, providing timely and constructive feedback to support employee performance.
• Partner with the Human Resources team to design short- and long-term workforce plans in accordance with asset budgets and the SAM pipeline to achieve full staffing across the region.
• Create succession and development plans to cultivate strong talent pipelines.
• Oversee the region’s financial performance, including annual budget creation and regular monitoring of storage and non-storage assets’ budgets.
• Foster proactive and positive client communication regarding assets’ financial performance and budgets.
• Hold direct responsibility for meeting budget targets across the region.
• Boost profitability by designing innovative strategies and programs to exceed goals.
• Leverage extensive knowledge of self-storage industry trends and best practices to maintain SAM’s position as an industry leader.
• Guide day-to-day operations across entire region, ensuring execution of business strategies and operational efficiency.
• Serve as a cross-functional leader and connector to achieve SAM organizational initiatives.
• Represent the region’s unique considerations and needs during the formation of new projects, initiatives, and rollouts.
• Proactively communicate the needs of the region with corporate organizational units to achieve program and system rollouts that continuously improve business operations and team development.
• Lead with a commitment to client satisfaction and foster this commitment within the regional team.
• Proactively identify and address potential client concerns.
• Foster positive client relationships, providing exceptional client experiences in each interaction.
• Lead with an equal commitment to customer/tenant satisfaction.
• Review and analyze customer feedback and reviews to enhance service quality.
• Foster a regional culture of commitment to customer satisfaction, exceeding expectations and providing exceptional customer experiences in each interaction.
• Partner cross-functionally to ensure regional compliance with SAM standards.
• Ensure compliance with OSHA, FLSA, FMLA, and other applicable federal/state/local laws and regulations pertaining to business operations and employment law.
• Driver's license is a requirement
• In office scheduling requirements are determined by your supervisor and subject to change at any time.
• Additional duties as assigned.

Up to 60% travel (some trips will cover more than one requirement at a time):

Three visits per year, per district, one in each trimester (January-April, May-August, and September-December) with DDs and DMs

Stretch goal each year is to visit as many stores in region as possible; prioritizing underperforming facilities and markets

Meet quarterly with clients; 1 of 4 visits in person per year (where possible)

Quarterly, in-person, leadership team meetings

Education and/or Experience Requirements:

• Bachelor's Degree preferred with a minimum of 7-10 years of previous management experience within storage or muti-unit management .
• Multi-Unit self-storage leadership experience at the District Manager level (or higher) is required.
• Requires a demonstrated track record of success with ability to lead a portfolio of self-storage properties.
• Superior organizational skills.
• Excellent written and verbal communication skills .

Language Skills: Must be fluent in speaking and writing the English language.

Work Hours: In a typical week, this position requires a minimum of 40 hours of regular and predictable attendance. Occasional weekend work may be required.

Work Environment: This work is usually performed indoors in an office environment with normal noise levels and no exposure to hazardous conditions. Employees in this position are required to reside in a state where SAM is registered to conduct business.

SAM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Physical Demands: for the purpose of the Americans with Disabilities Act (ADA), the following physical requirements are part of the performance of this job’s duties:

Qualifications

Skills

Preferred

Storage Experience

Novice

Management

Novice

Financial knowledge

Novice

Data Analysis

Novice

Novice

Budgets

Novice

Education

Preferred

Bachelors or better in Business Administration.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.