Regional Stewardship Coordinator

Trinity Health; Des Moines (IA); On-site; USD 52,000 - 72,000; Full time

Job summary

MercyOne Health System in Des Moines, IA is seeking a Regional Stewardship Coordinator to support donor relations, gift processing, and CRM data management for regional foundation activities.

You will handle donor inquiries, prepare acknowledgments, track pledges, and assist with events and governance materials, ensuring accurate gift documentation and compliance with organizational standards. This role emphasizes collaboration across departments in a fast-paced philanthropic environment.

Qualifications

• Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis, reporting).
• Excellent written and verbal communication across diverse audiences.
• Ability to collaborate effectively across departments.
• Demonstrated commitment to process improvement and data quality.
• Professional presence with honesty, integrity, and caring.

Responsibilities

• Serves as primary contact for donor inquiries and provides professional customer service.
• Prepares acknowledgement letters and donor engagement communications.
• Tracks donor pledges, payment schedules, and outstanding commitments.
• Supports development officers with documentation, reports, and meeting prep.
• Assists with fundraising events, donor recognition, and regional philanthropy initiatives.
• Processes charitable gifts accurately in the CRM and reconciles gift batches.

Skills

Organizational skills

Time management

Written and verbal communication

Collaboration across departments

Process improvement

Data quality awareness

Integrity and empathy

Education

Associates degree in Business, Finance, Accounting, Data Analytics, Education, or related field

Tools

Microsoft Excel

CRM software

Job description

Employment Type: Full time Shift: Day Shift

Description:

Join the MercyOne Family! We are looking to hire a Regional Stewardship Coordinator!

As a Regional Stewardship Coordinator at MercyOne you provide administrative, operational, donor relations, and gift processing support for regional foundation activities. The position serves as a key point of contact for donors, board members, volunteers, and community stakeholders while ensuring accurate gift administration, donor stewardship, financial processing, and office operations.

This role supports fundraising efforts through donor communications, event coordination, CRM data management, gift processing, board support, and day-to-day operational activities that contribute to the overall success of the Foundation's philanthropic mission.

What You'll Do:

• Serves as a primary point of contact for donor inquiries, visitors, and incoming communications, ensuring timely and professional customer service.
• Prepares acknowledgment letters, stewardship materials, donor correspondence, and other donor engagement communications.
• Tracks and monitors donor pledges, payment schedules, and outstanding commitments.
• Supports development officers with donor documentation, contact reports, meeting preparation, and stewardship follow-up activities.
• Assists with fundraising events, donor recognition activities, and regional philanthropy initiatives.
• Processes charitable gifts accurately and timely within the Foundation's constituent relationship management (CRM) system.
• Prepares and reconciles gift batches, deposits, and supporting financial documentation.
• Maintains accurate donor records, gift documentation, fund coding, and supporting records in accordance with organizational standards.
• Provides administrative support to Foundation leadership, including scheduling, calendar management, meeting coordination, and document preparation.
• Coordinates Foundation Board and committee meetings, including agenda development, scheduling, and meeting logistics. Records, prepares, and distributes accurate meeting minutes and governance documentation.
• Serves as receptionist for the regional Foundation office, greeting visitors and managing incoming calls.
• Supports general office operations and special projects as assigned.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other Trinity Health/MercyOne policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

General Requirements:

• Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, data analysis, and reporting).
• Exceptional organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with the ability to translate financial and data concepts for diverse audiences.
• Ability to collaborate effectively across departments.
• Demonstrated commitment to process improvement, data quality, and operational efficiency.
• Must be comfortable operating in a collaborative environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Education:

• Must possess a comprehensive knowledge of business operations, as normally obtained through a associates' degree in Business, Finance, Accounting, Data Analytics, Education, or related field and two (2) to four (4) years of experience.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Ministry/Facility Information:

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties.

MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.