Regional Solutions Specialist (West)

Ironclad Powered by Mersino; Houston (TX); On-site; USD 95,000 - 170,000; Full time

Job summary

Ironclad Powered by Mersino in Houston seeks a Regional Solutions Specialist to lead complex dewatering and groundwater management projects. You will own design, proposal, mobilization, execution, and close-out, coordinating with Branch teams, Sales, TSG, and customers.

The role demands hands-on engineering knowledge, strong project management, and commercial awareness, with travel across the region to ensure safe, cost-effective solutions and successful project delivery.

Qualifications

• 5+ years in construction/environmental dewatering or groundwater control.
• Strong project management including budgeting, scheduling, and documentation.
• Deep understanding of dewatering systems and groundwater hydraulics.
• Travel across assigned region and field-based work.
• Ability to communicate technical concepts to customers and teams.

Responsibilities

• Serve as regional SME for dewatering design and operation.
• Lead projects from award to close-out, including mobilization.
• Coordinate with Sales to identify upsell and new opportunities.
• Train teams on dewatering systems and best practices.
• Support fleet and equipment optimization.

Skills

dewatering design

groundwater hydraulics

project management

wellpoint systems

pump curves

field troubleshooting

safety compliance

customer communication

commercial awareness

Education

Bachelor's degree in construction management or civil engineering

Tools

Microsoft Office

Job description

Position SummaryThe Regional Solutions Specialist is a technical and operational Subject Matter Expert (SME) responsible for leading complex dewatering, and groundwater management projects across an assigned region. This role brings together deep dewatering expertise with hands-on project management accountability – owning solutions from design and proposal through mobilization, execution, and close-out.Operating at the intersection of Sales, Operations, Fleet, and Customer Solutions, the Regional Dewatering Solutions Specialist partners closely with Branch teams, Sales, TSG, and customers to develop practical, safe, efficient, and cost-effective dewatering and groundwater management solutions that win work, improve execution, reduce operational risk, and expand market share.This is a highly visible, field-oriented role requiring deep dewatering engineering knowledge combined with strong project management capability and commercial awareness. The ideal candidate is a hands-on builder and problem solver who brings credibility to both customers and internal teams – equally comfortable designing a complex wellpoint system or leading a project review with a municipal client.Essential Duties and ResponsibilitiesDewatering Technical Leadership – 35%Serve as the regional technical SME for:Excavation and construction dewateringWellpoint, deep well, and eductor (jet pump or ejector) systemsGroundwater control and rechargeTemporary piping, conveyance, and discharge managementFiltration, treatment, and containment integrationEnvironmental and remediation dewatering applicationsDesign and develop dewatering and groundwater management systems across construction, municipal, environmental, infrastructure, and industrial applicationsEvaluate system requirements including:Groundwater inflow rates and aquifer characteristicsDrawdown targets and dewatering zone geometryHead calculations and friction lossWell spacing, screen depth, and pump selectionDischarge volumes, water quality, and disposal requirementsSite conditions, soil types, and geotechnical dataRecommend optimized equipment configurations, dewatering strategies, and system layoutsProvide advanced troubleshooting and technical support on critical projects and field challengesProject Management & Execution Ownership – 25%Act as primary point of contact for customers throughout the project lifecycle – providing prompt responses and proactive communication at all stagesDrive projects from award to close-out: coordinate procurement and assignment of people, equipment, and subcontractors required to perform the workEnsure proper contracts, documentation, and agreements are executed and on file prior to mobilizationMaintain inventory management on assigned projects, ensuring all equipment is properly allocated so the company can accurately bill for all services renderedAttend progress and critical-issue meetings; prepare notes and reports as required; keep Branch leadership informed of major issues, changes, and risksMaintain a continuous presence on projects during active operations, working with Crew Leaders to ensure proper execution of project specificationsEnsure all daily progress reports (Pump Water Reports, Wellpoint Reports, Driller Reports, etc.) are filed in project folders on timeIdentify upsell and scope-expansion opportunities as project needs evolve, coordinating with Sales to capture additional workManage project close-out procedures including demobilization, final documentation, and lessons-learned captureSales Partnership & Business Development – 20%Partner directly with Sales teams to support strategically important and technically complex dewatering opportunitiesParticipate in customer meetings, site walks, project reviews, and solution-development discussionsAssist with estimating, system configuration, technical proposals, and scope development for dewatering and groundwater control projectsHelp identify and drive cross-selling opportunities between dewatering, bypass pumping, filtration, containment, and environmental service offeringsSupport growth within key vertical markets: construction, civil infrastructure, utilities, municipal, and environmentalBuild customer confidence through technical credibility, responsiveness, and a track record of successful project deliveryTraining, Technical Development & Best Practices – 10%Train Sales and Operations teams on dewatering systems, applications, and best practicesDevelop technical reference materials, application guides, dewatering playbooks, and method statementsShare lessons learned and field insights across branches and regionsSupport standardization of dewatering and groundwater management best practices throughout the organizationCoordinate with the Safety Department to ensure safety programs are strictly followed on all projects, tracking all safety activities including daily JSAsFleet, Innovation & Strategic Support – 10%Partner with Fleet and Operations leaders to identify equipment gaps, utilization trends, and fleet optimization opportunities specific to dewateringRecommend new technologies, specialty dewatering equipment, and emerging groundwater management solutionsProvide market and customer feedback to support long-term commercial and operational strategySupport development of differentiated dewatering capabilities across the businessWhat Success Looks LikeIncreased win rates on complex dewatering and groundwater management opportunitiesFaster, more accurate technical solution development and proposal turnaroundProjects delivered on time, within budget, and without injuryStrong collaboration between Sales and Operations with reduced handoff frictionImproved operational execution and reduced project risk in the fieldIncreased cross-selling and bundled solution captureHigher customer confidence and technical credibility in the dewatering marketsStrong regional support for enterprise and strategic projectsDewatering growth for the California market.Requirements5+ years of experience in one or more of:Construction or environmental dewateringGroundwater control and wellpoint systemsBypass pumping and fluid managementProject management of field-based civil, environmental, or industrial projectsSpecialty equipment rental or servicesDeep understanding of:Dewatering system design and groundwater hydraulicsWellpoint, deep well, eductor, and submersible pump systemsPump curves, flow dynamics, friction loss, and pipe systemsAquifer behavior, soil permeability, and drawdown calculationsDischarge management, water quality considerations, and permit requirementsStrong project management skills: budgeting, cost tracking, scheduling, documentation, and contract complianceKnowledge of OSHA, safety regulations, and field safety program managementExperience supporting construction, municipal, environmental, or infrastructure projectsAbility to communicate technical concepts clearly to customers, Sales teams, and Operations personnelStrong troubleshooting and problem-solving skillsComfortable working in field environments and travelling throughout the assigned regionCommercial mindset with ability to support growth, upselling, and customer expansion initiativesProficiency in Microsoft Office (Word, Excel, PowerPoint, Project) preferredBachelor's degree in construction management, civil engineering, environmental science, or a related field – or equivalent field experienceLeadership CharacteristicsHands-on dewatering technical expert with PM accountabilityOperationally credible – earns respect in the field and the boardroomCustomer-focused problem solverCalm under pressure; thrives on complex, fast-moving projectsCollaborative and team-orientedResponsive and action-orientedPractical and solutions-drivenStrong communicator with a field-first mindset