Regional Service Coordinator

Resources for Seniors, Inc.; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A regional service provider in Raleigh is seeking a full-time Regional Service Coordinator. This role involves assisting older adults in obtaining necessary services, connecting them with community resources, and scheduling programs at senior centers. The ideal candidate will possess a degree in social science or equivalent experience, excellent interpersonal skills, and the ability to work independently. Strong knowledge of senior services is highly preferred. Interested applicants should submit their resume to Human Resources.

Qualifications

• Knowledge of services/resources available for seniors and disabled adults.
• Ability to effectively communicate verbally and in writing.
• Clean driving record.

Responsibilities

• Connect seniors with community resources.
• Establish links with local agencies and service providers.
• Schedule health/wellness/educational programs.

Skills

Interpersonal skills

Organizational skills

Time management skills

Microsoft applications

Effective communication

Self-motivation

Education

Four-year degree in a social science field

Job description

Resources for Seniors, Inc. is seeking a full-time Regional Service Coordinator in our Service Coordination Department to provide supportive services to clients in a blended capacity at both senior housing complexes and the senior centers around Western Wake County. The primary responsibility of this position is to assist older adults in obtaining services necessary to meet multiple needs within the home and community.

Essential Functions

• Connecting seniors with appropriate community resources;
• Establishing links with other local agencies and service providers to offer wider variety of resources and programs to the senior adults in the community;
• Scheduling a diverse selection of health/wellness/educational programs at the Senior Centers and assigned apartment complex(es) as needed;
• Supporting SHIIP counselors/consultations at various site locations as needed;
• Attending continuing education sessions and other trainings/meetings as needed or required;
• Maintaining departmental, agency reports and other required administrative records on an ongoing basis;
• Performs other related duties as assigned.

Knowledge/Skills/Abilities

• Four-year degree in a social science field highly preferred/equivalent experience considered;
• Knowledge of services/resources available within the community for seniors and disabled adults;
• Excellent interpersonal, organizational and time management skills;
• Advanced user in Microsoft computer applications;
• Ability to effectively communicate verbally and in writing;
• Extremely self-motivated and able to work independently;
• Clean driving record.

(SHIIP certified counselor is highly preferred but not required upon hire)

Physical Demands

The physical demands represented here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, verbally communicate or hear;
• The employee is occasionally required to walk, stand and reach with arms;
• The employee must occasionally lift up to 25lbs.

This service coordination position is a full-time, benefit eligible, exempt position working an average of 40 hours a week Monday-Friday.

Qualified applicants should submit their updated resume and cover letter to Human Resources at [e-mail] or fax to 872-6683 by January 30th. E.O.E. M/F/O/V/D